Excellent article that parallels many of the same issues faced by professionals in other trades and related or aligned industries. 1. On the subject of Budget. There seems to be an almost universal reticence on the part of potential clients to withhold information on their budgetary constraints. In my many years of experience in business within my own industry, I have yet to find, or even hear of a story, of a reputable provider who has intentionally 'padded-out' a quotation to meet the limits of a budget disclosed by the client. Obviously, trust is the issue here, and I suppose understandable. However, you can build confidence in your selection of providers by checking carefully their credentials and, preferably customer testimonials/recommendations if they are available to you. With a 'known' budget limit a provider can design a solution that provides the best value for money. The correct trade-offs can be made over elements that make up your eventual quotation in a way that does not compromise the overall quality of the solution you are presented. You may not be able to incorporate all elements of your 'wish list' but you give the provider/supplier the opportunity to work with you in arriving at a quality solution that doesn't skimp on the important, and often required, elements of your solution design. From the supplier/providers point of view the amount of time and effort providing you with a solution quotation that provides optimal value can be vastly minimised. - I don't know how many times I have provided quotations to potential clients who are unable or reticent in disclosing their budget, only for them to fall over, when the quoted price is way beyond the amount they are willing or able to spend. When this happens, it leaves a rather bad taste in the mouths of all parties; with the provider/supplier now perceived as 'over the top' with their pricing, and the provider having to 'rework,' (if lucky enough to be given the opportunity to do so), the quotation in light of the 'now disclosed' budgetary constraints. Of course, often as not the potential client moves on to another provider/supplier, educated and informed by the first provider and is able to direct the second provider with a revised specification (and associated design decisions) courtesy of their interactions with the first provider who will ever be thought off as 'over the top.' I can only emphasise the point, that providing an indication of your budgetary range or limits, is so very important and may well save you from missing out on the benefit of working with a reputable supplier/provider.- Instead, you may be left with a provider that has made an easy sale having being given a shopping list or manifest of the required solution components, with the hard work and expertise required to define the solution, already completed and provided by the client. 2. On the subject of quotation detail, I have always provided a complete quotation breakdown so that the customer can clearly see what is included and what is not. In my business branding is as important as feature lists and component specifications, as the information detailed in the quotation should speak of the calibre, quality and functionality of the solution you have been quoted on. For a supplier/provider. this can sometimes be a two-edged sword, as it provides an easy pick-list for the next supplier/provider, who once again may simply counter-quote the solution and undercut pricing on the same components that make up the first provider's quotation. Alternatively, cheaper, often inferior elements of the solution may be substituted, in order to provide a clear price advantage, which 'sad to say' at least 50% of the population will opt for (imho); with claims of superior quality, reputation and after sales, warranty and service benefits, sacrificed by clients who value price over just about anything else. Of course, in many cases these are not the clients we are targeting with our own business, but that does not prevent a lot of time, effort and expertise being wasted; and in a lot of cases, as already described, expertise that is simply given away to a usually, lower-tier player in our market. 3 On the subject of Project vs Custom. I will not repeat the excellent points made in both the article and some of the comments above. In my own business we only manufacture custom product (Drapery). One point I will make is that reputable suppliers/providers in any market have usually been in business for a considerable time (30+ years in my case). If you produce crap, you do don't tend to survive in business over the long haul. Reputable providers/suppliers have built quality long-term relationships with the providers in their supply-chain, and often as not it is word-of-mouth recommendation that provides much of your custom. Word-of-mouth recommendations are typically the product of an 'impressed' and 'happy' customer. You will pay more, but with the reputation of the provider/supplier on the line each an every day, there is little scope for 'finger pointing' when we the supplier gets it wrong, or if a problems or issues are experienced post sale. - We have far more on the line, and as a result, do very much 'give a damn' as do our delivery partners with whom we work, to ensure that no chinks develop in our collective 'reputational armour' and that you receive the premium value you paid for.

I live in the country and am completely reliant on tank water. I also have a grey water recycling system and can tell how much water has gone through it at any one time as the filters need to be cleaned after so many litres of water go through them. I can almost guarantee that the bath with a couple of grand kids splashing about for twenty minutes having fun will use less water than any of their parents showering does. Even topping it up with more hot water if needed. Unless you are very conservative with your showers baths are not that bad and the value they add to the resale of the average home outweighs any downside. I definately wouldn't buy a house without one. I have had a house that has a bath the size of the shower though, about 1m x 1m by maybe 40cm deep and I think it was called a hip bath. My sister in law has one at her house, she got it from Lanark, as her house only had a shower which is not practical and it was the cheaper option than redoing the whole bathroom. I dont know if that is what you are after or not.

I thought it part of their Melbourne series but cannot find it either. Im not sure what else to suggest. Daniel Robertson's Cambridge blend has similar multi-tonal look but not quite same colours. http://danielrobertson.com.au/bricks-overview/hawthorn/cambridge-blend/ Any luck finding out who property was built by?

I have just moved into a new house where we designed a kitchen/scullery very similar to yours - kitchen for preparation and cooking while being part of the household and the scullery for dirty dishes and storage of crockery and food items that are used occasionally or for sandwiches and snacks (little preparation). There is also a drinks area just outside the scullery (with a very small sink and a tap that has a choice of ready hot or chilled water - it is used constantly). The fridge is placed in the middle between the main preparation kitchen and the scullery where the toaster is also kept. People wanting coffee, toast, snacks can access everything without bothering the person/ people cooking. Our hot plates and wall oven are separated by an L-shaped bench with a single sink, which works very well. However, the sink is much closer to the oven than the hot plates which was bad planning. I underestimated the number of times I move between the sink and the stove top (including rinsing my hands between tasks). The sink needs to be close to the cooktop - and, because you are not stacking dirty or drying dishes there, the amount of bench space between the cooktop and sink does not need to be all that large. One other thing that I am really glad we upgraded to is a synthetic stone bench that is allows you to put pans on directly from the oven (most do not) - brilliant. It also allows you to cut directly in in. I usually don't do this, not because I ma concerned about the bench top but because I dont want to blunt my good knives :)