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Walls in bathrooms rough to touch?

HU-839224953
3 years ago

I moved in to my new build about 5 weeks ago and I was cleaning walls last weekend! When I was in the ensuite and main bathroom I noticed how rough the walls were, there are grooves/scratches all over the plaster! After putting in several minor defects weeks before the foreman came out and said that it was not their fault it is the 'colour' I chose for the walls! Apparently they painted the walls 4 times in the bathroom but could not get the paint to cover up the scratches! Any advice I would really appreciate, I am a sole parent (female) and feel the builder is not being truthful! Around the tiles in the bathroom is smooth to touch and no scratches...so I just do not understand! Any advice, I would be very grateful. :)

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