Houzz Logo Print

Bricks are different to sample, do I have a case to take it further?

last month

Hi everyone,

We are currently building, and in the gallery we selected Austral Brick colour "Fawn". Which was a brown/beige colour. When it was installed it looked very different and they told me to wait till it's cleaned. Now that it has been cleaned, it looks completely orange. I queried it with them and they said it's within variation but I know they also say this just to cover themselves. I also sent photos to the manufacturer and they identified it as "Access Cream" which really says it's not within variation.

Please see photos below

Photo above of sample.

Photos of what we chose in the gallery.

What a sample house looks like in Access Fawn.

The colour of the brick installed on our house.

From another angle on another day.

It's past the point of being able to change the brick, but I'm sure something else like staining could be done.

Comments (7)