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Hi Julieellen, realizing we're only getting your side of the story, but why would you change what the designer recommended in the first place? Secondly, you need to work with your designer to find a solution. Especially if they've been paid, they need to help you find a solution to what you changed. With that said, when clients change my designs, I expect that they advise me BEFORE making the commitment so we can thoughtfully discuss how that change will create a domino affect to other decisions made, and more importantly, how it will change the end result. For all clients out there that have hired a professional - keep your designer in the loop - we are basing all our recommendations on decisions we thought were made. When you change those decisions - it puts a huge wrench in the wheel of progress and can end up costing you more money to fix it. When you make changes and don't tell us - you affect the end result, and run the risk of watering down the design intent. You've hired a professional - so why would you change it? At the very, very least - keep us designers in the loop and tell us what needs to be changed due to budget restraints, materials not being available, or simply that your not happy with the colour choice. Bottom line - communication is key to the success of any project, and especially when working with an interior designer/decorator. Good luck with your project, I hope you find your solution that I feel only your professional designer can answer because he/she knows the entire project and the end result desired by both you and them.

Although it will be an expense, I think you need to seek legal advice asap. If not, then I would at least write a letter to the builder outlining all of your issues and how you want them to be resolved (i.e. changes to the building, free upgrades/additions or monetary compensation for living with the mistakes). I feel for you. I've also encountered issues with my builder. It's a difficult process. Good luck.

I would discuss this further with a plasterer. I don't see as an issue as many do square set regularly. Its more to get a costing on it. Some may prefer to remove wall and ceiling linings and start again for example; can be quicker actually as some older houses had the old type of 'horse hair' plaster as its commonly called. This can be a headache for the plasterers.