Green Forest Cabinetry

The Park Place cabinetry is horrible product. I paid a decent amount of money and every single piece has chipped from the minute. I got it six months ago stay away from this product., they should not be selling it if it chips so easily

Service is non professional and our order was slow and delayed for weeks . We tried to cancel our order but were told we couldn’t even tho the cabinets have not even been shipped out . It’s not like they had special make them . They come in flat boxes and we have to put them together. We are very displeased with the company. Don’t buy from a company that you can’t cancel your order if they haven’t been shipped and to take weeks and the company is local.

We have just had a complete kitchen remodel with Sierra grey. Each and every cabinet was top quality and well built. They are shipped to our Cabinet company completely assembled. The installer just opened the box and installed. No errors, no problems, fit and finish is excellent. We would highly recommend Green Forest Cabinets.

Every single large cabinet we received had face frame cracks coming off one of the joints. Our kitchen designer replaced all cabinets and every single one but one of the replacements also had cracks in the wood in the exact same spot. A third attempt at replacement was made. We were facing having to delay our remodel (after completely tearing out our kitchen and flooring) until after the holidays if we tried a fourth or fifth time to get us damaged cabinets, I could not wait that long, we’d lose our contractors to other jobs, I couldn’t imagine living six more weeks and taking the risk the replacement cabinets would have been damaged as well. We installed two damaged base cabinets and hope our designer is right. He assures me the cracking will not progress over time and the integrity of the cabinet is still sound. They refunded us the difference between their cost and retail on the four damaged cabinets to try make it right. Not their fault the company can’t provide a damage free cabinet. I am beyond frustrated and disappointed. I would have been better off buying cabinets off the shelf at Lowe’s. I paid for a higher quality and received damaged goods, multiple times. Unacceptable. I strongly believe green forest should refund the cost of the four damaged cabinets. There’s no contact info on their website so I can only post reviews. Beware! If you use them allow a lot of extra time for replacement.

Great cabinets poor new management. The upper management consist of non-experience people with no background in supply chain, nor logistic. GM was given a position due to who his mom is, and the fact that she knows others in upper management. Cabinet building are compensated at low rate of 9.00 hr to assemble these cabinets that you customers love. No heat, no A/C, no handicap bathrooms downstairs nor any handicap parking spaces. Beer cans in the parking lot, along with staff members who smoke in front of the building so you have to walk through their smoke just to get into the building. Like I said great cabinets not sure if I can support the environment they are handled.

As a business owner I have had the best experiences working with Green Forest Cabinetry. Green Forest is my go-to cabinet company for all of my kitchen and bath projects. I appreciate the quality, craftsmanship, and excellent customer service. DBE has been featured in numerous magazines and won several national design awards using Green Forest Cabinetry. The location is easy to get to for all of my local projects. With their Chesapeake, VA location I am able to receive my orders much quicker which makes both my clients and contractors happy. If I ever have any issues or questions I can easily pick up the phone or email customer service. They respond immediately with professionalism and attention to detail. I have met with Mark Stapperfenne on several occasions and he has been so helpful with all of my questions and needs. I highly recommend Green Forest Cabinetry and I am thankful to have them on my team.

The cabinets themselves are nice, but their quality control and shipping methods are very poor. For our kitchen renovation, they shipped us one damaged hanging cabinet, mismatched table legs, a normal floor cabinet instead of a wastebasket cabinet, missing parts and damaged panels for the wastebasket cabinet when it did come, and missing panels for other cabinets. These miscues added about 5 weeks to our project. They did not rush our replacements. I talked to our contractor and he said this was a common experience with Green Forest and that they would no longer be using them.

My fiance and I decided to renovated our new kitchen in September 2015. We purchased Green Forest Cabinets through a cabinet retailer in South Jersey. They suggested this vendor because they could ship within 1-2 weeks and we did not want to wait months for a kitchen. I figured there would be some hold ups as there have been with EVERY renovation project. The floor sample of the Brookside was beautiful and the quick shipping was the reason we bought from Green Forest. The final amount on cabinets was 17k. Now the 2nd week in November and we still do not have our kitchen cabinets. They are supposed to be delivered to our home sometime this evening but the order is not complete. After several calls and emails to Green Forest Cabinetry I've been given the run around as to why it has taken this long. Green Forest Cabinetry said they were upset with our initial purchase. From what I understand they could not accommodate a farm sink base cabinet. However its listed in their spec book as available for purchase. They said because they are a new company they could not get our product out quickly. Unfortunately that's not my problem, I purchased from them because of the quick delivery time. They also lack in customer service and no one from their company returned phone calls for weeks. Their corporate office phone number listed on their webpage goes to a cell phone, not very professional. After sending a nasty email, the owner, John Morgan finally called me. John informed me our order was shipped but not complete. He said he would notified me this week as to when the rest of our order would ship. No one from Green Forest followed up with me or the retailor. I had to call the owner again. John stated he did not have a handle on when we will even receive the end panels. Please keep in mind they have been paid more than half of the amount due, after tonight our final payment will be made but we will still not have our full order. They are a new company and I was hesitant since there are no other reviews, but I took a chance Big mistake!!! I would NOT suggest working with them. The whole experience has been a nightmare. I understand with any project delays happen. However, there was no remorse and nothing has been done by Green Forest Cabinetry to rectify the issues. They are not sorry, continue to give us the run around, and no small discount was even made on their end. I'm extremely concerned that our order will not be correct and will lack in quality. Furthermore if this is how a new company does business I wonder how long they will stay in business. And then what happens to our cabinet warranty? Its stressful enough going through a complete kitchen renovation. I would not recommend anyone to purchase from Green Forest Cabinetry. Do yourself a favor and buy another brand! You will save yourself many headaches. Please feel free to ask me any other questions. I will send an update regarding the quality once installed.