Item 3 of 9
Write a Review
https://www.houzz.com.au/pro/kichlerlighting copied to clipboard
About Us
At Kichler, we've been shedding light on what's important since 1938 by creating dependable, high-quality fixtures. Even as a global brand, we focus on building and strengthening relationships with not only customers and professionals, but with homeowners who choose our products for their homes. We offer more than 3,000 trend-right decorative lighting, landscape lighting and ceiling fan products in innumerable styles to enhance everything you do and show everyone you love in the best possible light.
Services Provided
Lighting Design, Lighting Sales, Outdoor Lighting Design
Category
Back to NavigationContact Seller
Business Details
Business Name
Kichler
Phone Number
+1 216-573-1000
Website
Address
7711 E. Pleasant Valley Road
Independence, OH 44131
Followers
Back to Navigation
Credentials
Back to Navigation
Write a Review
13 Reviews for Kichler
Newest first
South Metro Lawn and Landscape
Average rating: 5 out of 5 stars
Top notch products, we use and love all of the Kichler low-voltage LED landscape lighting products and put them in every landscape design we do. I have them at my house and they have transformed the way my familly uses our backyard, creating stunning spaces and accents.
February 26, 2020
Kathy Rabenold
Average rating: 1 out of 5 stars
I purchased a Kichler product Starkk -42"- Ceiling Fan with Light Kit- Natural Brass Finish with Medium Cherry Blade Finish with Etched Cased Opal Glass. This room does not have a full time occupant, so I was quite upset when the LED light started flickering after very little use. This fan has a unit list price of over $300.00. While I have been trying to get this replaced as it has a 5 year warranty, they have been dragging their feet. Stay away from Kichler products. They do not stand behind their warranty and they are of poor quality.
May 29, 2019
Comment from Kichler:
Hi Kathy. I am so sorry for the issues you have been having. Can you send us your email or phone number so we can try to help you?
Garden Lights Landscape and Pool Development Inc.
Average rating: 5 out of 5 stars
We have had great success with Kichler landscape lighting, their collection of fixtures is top notch. Love the Underwater lights that will continue to operate even when the water fall or fountain goes dry. They have amazing customer support.
November 29, 2018
Comment from Kichler:
Thank you so much, it is much appreciated! Your finished product is breathtaking!
Cheryl Severini
Average rating: 1 out of 5 stars
We did a complete renovation on our home and are in the process of buying and installing all new lighting. Have purchased a number of Kichler lights. I am totally blown away by the lack of customer service at this brand and will certainly not recommend or purchase any additional product from them. I bought two pendants from a local lighting store. The first was installed with no problem and I loved the look. The second box, upon opening, was not packed as nicely as the first (first indication that something was wrong), but we went along with the installation. The packet with screws and bolts was missing a tiny screw that holds the light cord in place so that it does not slip. I asked the electrician to continue to install anyway (he was just about done) and I called the customer service the next day. They told me I had to call the store, they could not send me the part (really?). So I called the local lighting store and they contacted the sales rep, who wanted me to have the electrician come back, take the light down, bring back to the store, and then pay the electrician AGAIN to install a new light! So they could NOT give me the screw I needed without swapping out the entire light? First, my uninstalled light would be garbage to them, as the cord was cut to my height specifications. And second, I would be out TWO additional visits from the electrician and they were okay with this - the only way to do it they told me. Seems to me that this company has money to waste if instead of just sending me the small screw they would rather send a whole new light! And I still do not understand why they could not just order a new light and give me the screw from the packet if they were going to waste a new light anyway. Complete money waste and their finance folks should be all over this.
June 25, 2018
Comment from Kichler:
Hi Cheryl, we're sorry to hear about your experience. We'd like to look into this situation further. Would you be able to give us a call at 866.558.5706? Thank you.
Bonnie Jackson
Average rating: 5 out of 5 stars
Love their product! Can't wait to have Kichler lighting in our tap room in Phoenix, AZ! Our business will open in late April of 2018. We know everyone will appreciate our lighting.
March 22, 2018
Maureen Duffy
Average rating: 1 out of 5 stars
We spent thousands and thousands of dollars with Kichler outdoor lighting. The finish lasted about 5 years and then peeled off and literally fell apart. I would not expect outdoor light fixtures to not withstand the elements. The lighting that is under a covered patio has held up. But the outdoor lights actually in the outdoors--are terrible!
I reached out to Customer Service and they sent us small paint samples, but would not stand behind their product. BUYER BEWARE!!
February 15, 2017
Comment from Kichler:
Hi Maureen,
Apologies for the late reply, until recently the Houzz page for Kichler was not being monitored. We see that you did not have a good customer service experience a couple of months ago and we wanted to see if there was anything we could assist with. We also wanted to see if you could send us the customer service phone number you contacted.
Thank you,
The Kichler Team
Apologies for the late reply, until recently the Houzz page for Kichler was not being monitored. We see that you did not have a good customer service experience a couple of months ago and we wanted to see if there was anything we could assist with. We also wanted to see if you could send us the customer service phone number you contacted.
Thank you,
The Kichler Team
Habitar Landscape
Average rating: 5 out of 5 stars
If you want your landscape job to look great and complete you will only achieve it with outdoor lighting. Habitar Landscape uses Kichler lighting. They have a huge selection of lights that will make any landscape style look great!!
January 6, 2017
Bath & Kitchen Idea Center
Average rating: 5 out of 5 stars
Great organization with excellent customer service. Product offering covers a multitude of style genres from traditional to contemporary. Always offers some of the latest trends in lighting.
April 14, 2016
Lauren Langlois
Average rating: 5 out of 5 stars
STUNNING product, awesome quality, unique designs. From traditional to modern, Kichler is always my favorite go to for every project.
January 12, 2016
Connie Anderson Photography
Average rating: 5 out of 5 stars
I was invited to photograph some beautiful lighting by Kichler that had been installed into an amazing home! Its always nice when every place you turn is eye candy! Thank you for giving me the opportunity to photograph these amazing pieces for your marketing efforts!
December 12, 2015
Nicholas Amato
Average rating: 2 out of 5 stars
Have to admit I'm very down on the Kilcher Lighting Product. Bought 8 LED hardscape lights (each 19 inches) for my new patio steps 1 year ago. They worked fine until this Spring: 5 work fine, 1 works some days and other times doesn't work at all, 1 strip has 6 non-working lights on it and the other strip has only 3 working lights. I'm so unhappy with the way it looks at night. $1200 ($150 each gone to waste). Plus the cost it will cost a mason to come out and pop out the steps/block to get at these hardscape lights. I'm sure in time the other strips will begin to konk out.
July 4, 2014
NATUR meubles & design
Average rating: 5 out of 5 stars
I was looking for the perfect pendant lights to go above my clients kitchen island and I found it with Kichler ! Great quality and spectacular look !
December 19, 2013
Back to Navigation
63 Ideabooks
Contact Kichler
Find Lighting Designers & Suppliers to Help Get the Job Done
Tired of reading all the DIY tutorials? We are here to help. With over 1 million home professionals on Houzz, you’ll easily find the trusted Lighting Designer & Supplier for your next project in Independence, OH.
Read Reviews from Independence Homeowners Like You
Read through the reviews of other homeowners before hiring a Lighting Designer & Supplier to help with your project in Independence. If you have questions, simply respond to other homeowners’ reviews or head to our discussion forum for a second opinion.
Easily Contact Trusted Lighting Designers & Suppliers
If you’re browsing Houzz and have a professional in mind, then you’ll quickly find that requesting a quote is easier than ever. And from one simple dashboard, you can even manage all the Lighting Designer & Supplier quotes you receive.
119 Comments