Ocean North Pools Llc

Matt is a very good salesman but is the worst person I have ever dealt with. He refuses to give you his mobile number so the only way to get him is by email or leaving message at the office which is closed most days. If he calls which is very rare it says "No Caller ID". We first met in January 2021 and after asking for references many times over months finally gave Matt he go ahead in July 2021. He lead us to believe it would be a few months before he would start since he was busy. After a few months i said winter is coming and he said not to worry he had big heated construction tents and worked all winter . Every few months I would check in and he never gave a us a start date. After almost a year and half of misleading comments he began. He got half way done and disappeared leaving us a 43" wide and 30" deep trench running 100 yards across our entire property and through the driveway for over a week now with no end in sight. the job site is never cleaned up and has been like the picture below for months. He sent a contract that included an auto cover that we didn't ask for. When I asked for an updated contract he added a 19th clause for escalation that he didn't point out nor did I catch. Then before digging he told me it was 25% more in cost. DO NOT USE THIS COMPANY!

Matt and his team at Oceans North are the only pool company I would consider when looking to install a pool! We used matt to install our 35 foot fiberglass pool during the summer of 2019. It was seamless from start to finish and we had our pool finished within 2 months. Best choice we ever made! Highly recommend!

Matt and his crew have been wonderful to work with. From the design to the implementation, my client and I have been very pleased. The hardest part of this project was coordinating with the contractor during the construction process. Matt has exceeded our expectations. Eric

Matt, Liz, and all the guys are awesome!!! We had them install a rather large custom pool and spa as well as an entire outdoor bar and kitchen area. The pool has a ten person spa/hot tub as well as a large slide. The living area consists of a multi-height bar and full kitchen set up with appliances and a fire pit area. We combined our ideas with those of the team and couldn't be happier with the result. From start to finish Matt took care of everything, from permits to zoning etc. Even now their pool service is excellent, never an issue. Like I said couldn't be happier, we made the right choice with this company. Everyone who comes over is in awe of our yard. Have referred them to several friends and relatives.

We are so happy with our pool! We have never been through this process before (new construction pool) and while it seems daunting, Ocean North made the whole process painless. We are so happy with all the choices we made for decking and lighting, etc. We continue to use Ocean North to maintain our pool and I wouldn't trust anyone else. You can't go wrong by choosing Ocean North.

Do not hire this pool company they are not professional. There workmanship is subpar there technicians are not trained properly and caused extensive damage to our pool. We had to hire another pool company to repair there mistakes at a cost of $8000.