ACR Kitchen And Bath, LLC

We loved working with Susan and Gregg Simmen of ACR Kitchen and Bath on our bathroom remodel! Our bathroom needed a lot of work and we weren’t exactly sure what we wanted, but we had a set budget. From start to finish, ACR was great. We worked with Susan on every element of the design, including picking out fixtures, tiles and flooring. She met with us at times that worked with our schedules, so the process went very smoothly. There were several times that we changed our minds on certain design choices and Susan was really great about making those changes – very flexible and helpful. Gregg met us at our home, reviewed the design, and developed the plan for the project. Throughout the process, Gregg and Susan understood and respected our budget constraints and worked with us to figure out how to accomplish our goals within our budget. The crew who did the work, Tim and Jonathan, were fantastic. They were friendly and professional. They completed the demolition efficiently and did a fantastic job cleaning up. They completed the work of building the bathroom up diligently and on time, at each step making sure that we were happy with the work they were doing. ACR brings in specialized professions for tiling and for plastering – both of whom did an amazing job and were highly attentive to our opinions and design choices. Following the project, ACR and the crew have been quite responsive to the rare issue that has come up and they’ve worked to make sure that we’re 100% satisfied with the product. We would absolutely recommend ARC Kitchen and Bath to anyone. Our bathroom turned out better than we could’ve hoped and we felt supported from start to finish. Susan and Gregg are the perfect team and we hope to work with them when we decide to remodel the kitchen!

Our experience with ACR was a very pleasant one in the replacement of our tub and shower. There was no pressure and Sue was very helpful in our making decisions regarding color, style, etc. The installers were very experienced, efficient, courteous, and neat. We highly recommend ACR!

We hired ACR Kitchen & Bath to do a complete renovation of our 2nd floor bath which included enlarging the space and turning a hallway linen closet into a big, gorgeous shower! Gregg was always very responsive from the initial phone call throughout the project, including calling me on the day he came out to give the estimate just to say that he might be 5 minutes late. He also spent a significant amount of time to look at, and to discuss, all of the options for our project which I also appreciated. After getting 6 bids for this project, ACR stood head and shoulders above the rest in terms of their professionalism. Having their showroom available to visit in order to select everything was a great convenience. I had a pretty clear idea of what I wanted when I walked in but Susan was nevertheless helpful in nailing down the little details and it was clear that she would be well-equipped to help with anyone who may have needed or wanted more design guidance. This was the first major reno on our home that we contracted out instead of doing ourselves and I was nervous about it. All concerns were quickly laid to rest, however, after meeting Tim and Jonathan, who did the bulk of the work on our project. They showed up everyday, on time, and I'm convinced that two nicer, respectful, hard-working, conscientious people could not be found on this planet. I am so grateful to them for the beautiful job that they did - down to the tiniest details - they just wanted to make sure that we were happy. We ordered all of the materials at the end of June which took about 4 to 6 weeks to come in. Work started in September and finished up right before Thanksgiving. We were very pleased with the quality of the materials as well. Certainly not the cheapest but we weren't looking to go that route and Susan was very good and respectful about helping to keep the budget in line. We love our new bathroom! It makes waking up each morning to go to work SO much better! I can recommend ACR Kitchen & Bath highly and without reservation.

Working with Susan and Gregg was very easy and comfortable. They in no way pressured you, explained what their business would provide, and easy communication throughout the project with those providing services. If I had any questions or add-ons they were more then flexible to accommodate. Susan was very helpful with design and Gregg was very knowledgeable with layout. Made the project fun.

As a fellow member of the Westmoreland Professional Builders Association, I'm always happy to refer customers to ACR because of their excellent work and top-of-the-line finishes. Gregg and Susan are very easy to collaborate with.

My bathroom is a dream. It was a major job combingingna room and a closet but it looks like he picture I had in my mind exactly. The workers who came were friendly and prompt. Very happy with this project.

ACR did a great job with our bath and kitchen remodel, beginning with the design and carrying through with the execution of the project. They perform high quality work in a well organized fashion, keeping household disruptions to a minimum. We can highly recommend them.

We had ACR Kitchen and Bath do a complete renovation of our kitchen, including knocking down a wall to expand the kitchen, placing entirely new floors and walls, replacing two windows and a back door, and moving plumbing, electricity, and vents. Our experience was extremely positive! Starting with communicating with Gregg our interests and desires, we felt like he wanted our business and was willing to go out of his way to help us realize what was possible (and what wasn't, which is an equally important job!). We went back and forth for a very long time, and Gregg and Susan were both extremely helpful and patient. Communication via e-mail was excellent, and this is very important when there are so many things to consider. Once the actual job started, everything went quite well with only minor hiccoughs. We had only minor complaints related to the team not initially putting up plastic at the openings of the room, but it was a simple oversight that was not a continued issue. The project did take 10 weeks, longer than estimated, but, again, this is a very small complaint considering everything else went so well and I'm aware that the project going over the holidays added to that, as well as some issues that had to be dealt with that weren't originally realized (like a cement slab between two rooms). Greg and Sue ended up getting us a whole house cleaner due to the extra level of dust (the hard wood floor sander also didn't put up plastic), and were kind and courteous to my minor complaint. The team we worked with for the demolition and installation (Tim, Rich and Richard) were absolutely amazing, and I would highly recommend them for any project. They were courteous, thoughtful, and precise. They cleaned up after themselves as much as possible every day, asked for opinions as often as needed, and answered the numerous questions I asked throughout each week. They were extremely knowledgable. The work they have done is great, and they have remained available for any slight changes/questions even weeks after the project was completed. One of the cabinet doors was warped, and it was replaced by Rich a few weeks after the project finished. We will absolutely be using them in the future for additional projects.

Not only were the ACR Kitchen and Bath folks personable, but they were extremely knowledgeable and made the entire process go smoothly. They replaced our kitchen counters with Cambria Quartz, and put in a new sink, faucet and soap dispenser. They met every deadline and were in constant communication with us the entire process. I would highly recommend them to anyone interested in a simple countertop replacement to a whole kitchen remodel.

ACR, and their proprietors Gregg and Susan, were super easy and responsive to work with. Gregg got right in touch with us to schedule an appt to look over our proposed installation and to brainstorm about different options before developing a working plan, which was amazing because we went into this, our first big remodeling project, with only a vague sense of what we wanted. Gregg helped us work out the positions of the fixtures, and then we worked with Susan at their showroom to select tile. ACR deals with some of the top tile manufacturers and we found just what we were looking for. While our ideas and tastes were perhaps a bit unorthodox, Susan helped to keep our selections tasteful and worked with my wife to insure that they were harmonious. Also, throughout the process, she would let us know when our ideas were becoming a bit _too_ special, which helped us stay within our budget. Once we had the tiles and fixtures selected, Gregg sent us a price quote, and work began a couple of weeks later. ACR seems to select craftsmen who are perfectionists in their trades, and we had three different specialist teams come through who were all very polite and reasonably tidy, and were super concerned that we were getting what we wanted. After 5 weeks of work, including one week in the middle to let the (perfect) plaster dry, and a couple of days when other contractors were installing a skylight and a custom concrete counter top, the job was complete! We were looking for a first-class installation to create an inspired and inspiring space, and we found that with ACR. We would definitely work with them again!

Performed excellent bathroom remodeling for us a few years back. Would highly recommend! Completed work in a timely fashion. Affordable!

The owners are phenomenal and we've used them over the years for a wide range of projects and have been thrilled with the results each time. The quality of work is consistent, as is the staff and the hand-on guidance of the owners, Gregg and Sue. We've turned to them for a new kitchen and master bath, the installation of multiple doors, basement refinishing and more. We've found the same level of commitment for each and every project. We are very pleased with their work and highly recommend them.