Our daughter's bathroom, which also serves as our guest bathroom, was desperately in need of a makeover. It was outdated and the bathtub floor was peeling. We met with Tim from Tall Pines to discuss the remodel, and agreed to have it done in May. It was basically a complete gut of the old bathroom, taking most of the walls down to the studs. Furthermore, our ceiling had previously been dropped about 12", and part of the construction involved them tearing that down and raising the ceiling up to the height of the rest of the rooms. We also had them install heated flooring under the new tiles, something we know we're going to love when the weather is cold.
The crew on our job consisted of Jose and Andy. They were pretty much the two nicest guys you could ever meet and I felt completely safe and comfortable having them in my house whether I was there or not. They were very courteous and tried hard to be as inconspicuous as possible- something that is not easy when your house is under construction. Their attention to detail and concern for "getting it right" really impressed me. And if something did come up that wasn't quite right, as inevitably things will on a big remodel, they always listened to me and took action immediately to remedy the problem. That meant a lot to me. In addition, they always cleaned up the site after they were done for the day, taking time to vacuum the floors to minimize the dust or dirt that might get into the rest of my house. Again, that meant a lot to me, especially as I've had work done by other companies where they leave your house a dirty mess. Lastly, their depth of experience with this kind of job was readily clear to me, and it helped me a lot when certain design choices came up. For example, when it came to designing the niche, deciding on the placement of the overhead lighting, and choosing where to place the decorative tile, I often called on their experience and knowledge before making the final decision. These guys have done a lot of bathrooms and they know what looks good and what doesn't. In the end, the suggestions they made were always spot-on.
Tim was also just fantastic to work with. He checked in on the job periodically to see how things were progressing, and would also text or email me from time to time to make sure I was happy with how it was going. When something came up, he always made sure that he took care of whatever needed to be done. His concern that we be completely satisfied with the final result was very evident to me, and I have no doubt that, even with the job completed at this point, if something came up that I realized wasn't quite right, he would have someone back here right away to take care of it.
One of the big reasons I chose to work with Tall Pines was because Michele is there to help with the design choices. She met with me to pick out my tile, decorative tile, vanity, granite and paint. She has a great eye for color and design. There is pretty much an infinite amount of choices and it can get incredibly overwhelming, so she really helped me out with choosing! The end result is so elegant and beautiful, even better than I would have hoped for, and we've had compliments on it from everyone who has seen it. My mother-in-law even remarked that it reminded her of the high-end bathroom she was drooling over in an expensive hotel recently.
We are hoping to remodel our powder room in the next year or so, and there's no doubt in my mind that I'll be hiring Tall Pines again to have them do it for us.
