Deck, Patio & Outdoor Structure Contractors in Surry, VA

“David and his team was great to work with. My parents used them and I was very impressed with the outcome. He is a very polite and friendly person as well and even waved to me when driving past him the other day, and my parents used him a couple of years ago!”

“Outdoor Designers built a beautiful screened in porch for my family that exceeded my expectations. The other estimate I received was more than double the quote that I received from Outdoor Designers and the job was finished within budget. The entire project took longer than I expected due to a wet summer and I told John at OD that he could have done a better job managing my expectations on the timeline, but once it was completed all was forgiven! I have received many compliments on my beautiful screened in porch!”

“We have been designing and installing hardscapes and gardens in the Richmond vicinity since 1996, and we find that the Eagle Bay Hardscape brand is very easy to work with and high quality, while not being overpriced for most consumers. It is a home run in our eyes. Being a locally-made product, it is easy to obtain so lapses in delivery are mitigated. While we adore the product lines themselves, what stands out above all the rest is the customer service and personalized attention we receive as contractors. They really make us feel important and like partners. We look forward to their continued success and hope to join them in that for years to come! -Garden Sanctuaries Landscaping & Design, LLC :)”

“My apologies for the long review, but I think Metro Wood Works (MWW) deserves it! We had a need for our screened-in porch to be remodeled. The contractor that previously built the porch didn’t use pressure treated wood nor did he take precautions to limit the amount of water that would flow onto the porch (it’s a slab and ended up being lower than our pool). This created a large amount of water damage. We received several bids from various contractors. From the moment Steve Croxton arrived onsite, he was able to diagnose issues with the original build and make recommendations (he was the only contractor to do so – the others simply asked what I wanted and bid the job on those specifications). Steve was very upfront on what they expected to encounter and communicated potential issues that may arise during a remodel (one never truly knows what is behind a wall!). Steve provided us with different options and explained the pros/cons to each option (to include price differences). I really liked having someone work with us on the design vs. being handed a cookie cutter design. Likewise, he was very open to us using another vendor for carpeting (as we turned it from a screened-in porch to a multi-season room with the Eze-Breeze windows he suggested). They had a backlog of work, thus couldn’t start immediately (I saw this as a positive as I always wonder about the company that can start a large job that day!). Steve provided status updates and started earlier than expected. With construction, I always worry about a good sales team that simply pitches the work over to a subcontractor and is non-existent until payment is due. Steve was onsite either all day or several times a day to ensure everything was running smoothly with his employees. We did run into a weather delay (not their issue) and he asked if he could bring in a subcontractor to work side-by-side with his team to get back on schedule. It was evident even his subcontractor was hand-picked as they worked as one unit. During the remodel, they found termite damage (once the siding and old sheathing was removed). They immediately brought it to our attention and provided options. They rearranged their schedules/tasks and worked with our new termite provider so they could asses the situation. I liked that MWW readjusted to other tasks vs. leaving and going to another job. The termite repair required an entire window to be removed, framing replaced, the window replaced, and the inside plaster work redone. MWW completed the work and coordinated all of this to happen all in one day so the inside of our home wasn’t disrupted that evening. Most contractors would have left us with a piece of plastic over the window for days! The team member he used to fix the swirl plaster on the inside took his time and you literally cannot tell it was repaired (which is very difficult for swirl plaster work). A key item of a reputable company for me is problem resolution. During the planning phase, both Steve and I assumed on a color selection. Unfortunately, we didn’t notice the problem until the material was delivered. I brought it up to MWW and I was amazed how understanding they were (as we both assumed a different color). They could have easily been like most contractors and put that on the homeowner. Instead, they called the supplier and had my color choice delivered at no extra cost to me. I was not only impressed by this, but also how MWW took the time to point out how they document that selection on their new contracts to avoid any confusion in the future. I’m also firm believer in service after the sale. After completing our punch list and final payment, I noticed something I had pointed out verbally to the team (minor aesthetic item) that wasn’t completed. Most organizations would simply state the job was completed and request a change order for more $ to complete the work. MWW was out to my house within a couple of days to complete the task – no questions asked and were very polite. It's great receiving so many compliments on our porch!”

“My wife and I hired Professional Design Group in February to design and build an outdoor living space for us and we are extremely happy and immensely enjoy our backyard now. The owner of the company, Bruce Rogister, gave us excellent recommendations and helped us design a very functional deck leading down to a concrete patio. He and his crew constructed the project precisely to the design we agreed upon and we love it so much. I would highly recommend this company to anyone looking for professional design qualities and superior craftsmanship.”

“Steve has done several projects in my house from custom pantry, drop zone, and custom entertainment center. Everything is impeccable and beautiful. I highly recommend.”

“The work is good, not fast but the end product is nice. They designed a deck for our back yard and it's beautiful. We will be sitting outside every day now to enjoy coffee and after work drinks!”

“We were pleased with the responsiveness to all our questions , the timeliness of the installation and the efficiency on the day of the install. Would recommend to others.”

“We could not be happier with their service. Jim was meticulous with planning this project and ensuring we were happy! It turned out absolutely amazing! They build a large free form deck which incorporated our jacuzzi and built a beautiful pergola over it! The entire deck is built with composite decking. Love it!”

“Duane and his team have completely transformed my deteriorated concrete pool deck! He resurfaced my existing concrete that was chipped, flaking and generally deteriorating. Duane spent a lot of time with us on the design, he was always professional, knowledgeable and genuine. He has a great work ethic as he arrived on time and stayed with his crew until the job was complete. It looks very high end, but for a reasonable cost. Friends and family love the new look! Hire him with the confidence the job will be done right! I HIGHLY recommend him.”