At Highbury Homes, excellence in customer service is our culture. Our aim is not to win awards but to win your praise and fulfil your dreams. It just so happens that the two come together! Now our focus is on you… Building a quality new home is fundamentally all about you and your choices, working in harmony with a quality focused builder, flexible enough to turn those choices into your dream home.
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2 Reviews for Highbury Homes
THANK YOU - HIGHBURY HOMES In early 2019, my wife and started the process to build a new home on a property we owned in Mount Hawthorn. We started the process with the builder we used in 2010 and part way through that process we thought some of the costing were starting to blow out and seemed to be higher than what we expected. Part way through that process we looked at a Highbury Homes Display north of the river. That as it turned out, was one of our best moves and we eventually built with Highbury Homes. DESIGN - Right from the start, the Designer (Dave C) came up with designs that we felt were far superior to that of our previous builder. We never showed Highbury the other builders plans and were able to see how good the design was by comparing. Nothing was too much trouble for the Highbury Designer and he came up with great ideas and what we really liked was him challenging us (in a constructive way) when he thought our design changes would not compliment the over all design. The end product was a great design that was eventually transposed into our new home. Comment: Fully recommend the Highbury Design Team to anyone thinking of designing and building a new home. THE PROCESS – Once we had agreed on the design and signed a contract we were handed over to client liaison who worked with us to fine tune our design into an addenda that reflected the materials, products and finish we required. Our Client Liaison was Lauren R and we are so glad we had Lauren as nothing was too much trouble and she was able to grab our request and changes before converting them the build. Lauren was amazing and her technical knowledge, assistance and help made our building process as smooth as it could be. Other contacts that we had with other sections of Highbury was always professional and any queries or requests were dealt with as a priority. Comment: Great experience due to professional very Team. THE BUILD – Once we had all the design, administrative and prestart out of the way, the build started and we were assigned Peter M as our Building Supervisor. Peter has extensive experience in the building industry and was “One the Ball” when it came to overseeing our build. He was always checking to make sure workmanship was up to standard. Peter was excellent in keeping us advised of what was to happen next and was always responsive to any of our queries or if clarification was required. The trades were all quality, considered other trades to follow, were tidy, and communicated with us when required. Most had been with Highbury for a number of years and also spoke highly of the company. The end result was that Highbury Homes through the Supervisor and Client Liaison built a quality home for us. SUMMARY: Our criteria right from the start was - value for money, a seamless process and a quality home. During the design and prestart we felt that variations were always well priced, value and any credits were fair. Our criteria was met and we commend Highbury Homes.
we are just going through building a house out the back. this company have taken us through the steps from what to do and how right from the beginning with no plans or approvals. they are very helpful and come out when asked to ask the many questions we have. even recommending people to help with the steps to do before we start to build. they are not pushy and are doing it at our speed until we are comfortable with that is going on before moving to the next stage.