Metricon

If there is no star I would give no star. We paid nearly 700k and we built in Doncaster East. A lot of issues after handover. The main sewer was blocked twice in a week. No hot water for the entire downstairs for more than 2 weeks now. There were a lot of painting issues, eg stair case need to be repaint, scratches on glasses, sliding door broken, incomplete skirting with timber floor. Left message to our customer representative for 90 days service period, left a voice mail and email she didn’t reply me. My Metricon customer number is 500255.

Metricon really needs to work on there house designs. Their workers are lazy and give poor effort. The door frames where bent the window frames were out of line and many faults in my newly built home by Metricon. I wouldn’t recommend it especially since i payed 450k I expected a better job.

We built with Metricon last year. It was a brilliant experience. A little slow at the sales end (I was very particular with what I wanted), but once it hit the office, it zoomed through. Awesome site manager, everything was a breeze. Nothing too much trouble and the quality finish was wonderful. Our 5 bedroom home was exactly 5 months from turning soil to turning key.

Although they are essentially a project builder, they were very flexible in making alterations to a plan to meet developer size guidelines for my block. The Metricon Sales Consultant was very helpful and knowledgable in suggesting and providing an estimate for the increase of the living area of the home to exceed the 180m2 minimum. Response times was a little slow at times and required prompting, but overall helpful and professional.