Paradise Kitchens

DO NOT USE PARADISE KITCHENS I found this company in a google search when looking to do 3 x stone tops for some bathroom vanities. Their website was good & made it easy to submit sizes for a quote but that’s where all the good points stop! I had to follow up 4 days after submitting my quote online after not having a response from them. I finally got the quote 2 days later. I accepted & paid the full amount as it was only $1300 & I thought it would be a simple job. I was quoted 7- 10 working days to have my order. After multiple emails that always went unanswered unless I rang to chase them up (I always give 24hrs to answer emails) I finally went to pick up the stone 4 WEEKS LATER. 1 phone call I made I was transferred to 3 different people & each time I had to explain what I was calling for. I had to help them get the stone tops out of the warehouse as they were behind other jobs & being it was in a difficult position one of the tops hit some machinery & chipped which I did not notice until getting them home. Many more emails with delayed replies later they agreed to replace the chipped stone top. This took them another 4 weeks to replace this piece! When I asked them to deliver this one piece to me only 30min away ( to help make up for the atrocious service) they simply told me they were too busy. If this company cannot produce 3 standard sized stone vanity tops I would not even trust them to step foot into my house to measure up for a full kitchen. Here a bullet point list of why not to use them 1)Very poor & slow communication. 2)Confusion about orders 3)Poor customer service 4)Unenthusiastic about doing business 5)A do not care attitude There are NUMEROUS kitchen companies in Sydney. I implore anyone looking to do a new kitchen to go elsewhere. You will get better service, price & job with many other companies.

We ordered one custom kitchen to replace a 15 year old, very tired kitchen. Two failed kitchens installations later from Paradise, it is still a nightmare. The first was a total failure but only from bad installation which left a ridiculous massive amount of holes from errors and badly aligned cover panels, though the design was great and totally functional. Paradise agreed to replace it. I am a disabled person and easy access is extremely important for me to be able to function without causing pain. The first kitchen installed was a custom design, which enabled me to use the kitchen with minimal pain and provided ease of access to everyday utensils etc., concentrating major storage within easy reach whilst standing. With the replacement kitchen paradise suggested some changes but assured me that the rest of the the design would be exactly the same. I was led to believe that from this verbal assurance the majority of the kitchen would be exactly the same custom design plan as the original installation. I was very specific about my disabilities and capabilities, and how changes to the original design would effect my ability to use the kitchen, these facts were totally ignored with the replacement kitchen. The entire kitchen design has been changed so dramatically that it is now virtually impossible for me to use. Floor cabinets have been patched to increase the finished bench height to achieve the original design height, kickboards have been doubled in height compared to the original design, consequently usable space in all the under bench storage space has been decreased by approx 140mm in height right around. Now a step ladder is required to access storage areas which should be at floor level. I cannot use a step ladder due to balance problems, Paradise was made very aware of this. The glass splash back looks like amateurville with measurement and installation, cannot use the cooktop back burners because it was installed too close to the glass splashback, the double oven has been lowered in height from the original plan level and is now a safety hazard with sideways access only. Do not use this company unless you want problems.

We used the Paradise Kitchens to install a readymade kitchen. We decided to install White Polyurethane U shaped readymade kitchen that was a perfect fit for our kitchen space. We got highly functional, stylish and modern kitchen within our budget. We are so pleased with the result. The tradesmen were excellent at their jobs and the coordination of each tradesmen working with each other was well planned. The service was fast and reliable. We definitely recommend them to anyone who wants a great and functional kitchen hassle free.

We wanted our Kitchen to be renovated for a long time but didn’t have any idea in which design. We researched for kitchen renovation and during that we liked Paradise Kitchen’s Kitchen design and its service. We visited the showroom. They showed modern Kitchen designs. They suggested various ideas which met our budget. They used high quality Australian made materials for our kitchen. Now, our kitchen looks like a brand new and contains more functionality than old kitchen. From the time of enquiry through to the job completion we were very satisfied with the service we got. We highly recommend Paradise Kitchens who are looking for kitchen design. It was so pleasant experience with Paradise kitchens.

I needed to renovate my old kitchen and in with a new kitchen, fully installed. After some research, I came to know about Paradise Kitchens and contacted them for my needs. From the first call, I got helpful guidance. I visited their showroom and finalized my design, appliances and tapware. Wessam, actually packaged it all up nicely to fit in my budget. I am extremely happy with my new kitchen and loved the finished result. Thanks to Paradise Kitchens. I would highly recommend to anyone who are looking for their dream kitchen.

We needed custom designed outdoor kitchen that would not only look elegant but can withstand the harsh weather condition. We contact Paradise Kitchens and had quick chat with Wessam over the phone, he was very helpful and gave us good advice on our project. So once we had our designs ready we went up to their showroom and Wessam was again very helpful in finalising the design and providing the quote. The price was fine and he threw in couple of freebies to sweeten the deal which was quite nice of hi,. We had our kitchen delivered in 3 weeks time and his contractors were very professional and installed it in no time. We are very happy with Paradise Kitchens product and service and would recommend it to anyone.