Hawthorn, Victoria 3122
3D Rendering, Cabinet Installation, Custom Benchtops, Custom Built-ins, Custom Cabinets, Custom Kitchen Cabinets, Custom Pantries, Custom Shelving, Floor Plans, Kitchen Design, Kitchen Renovating, Pantry Design
Member of HIA Kitchens and Bathrooms
As per quotation dated 17th of August 2017 you signed an agreement which clearly states Stone was not included. I recommended a Stone Mason. You signed, we delivered on time and you paid. Early on we advised to co ordinate the job but you advised to take it upon yourself to deal with Stone direct to save cost.
As the Owner Builder are responsible to make sure the Basin chosen is given to the Stone Supplier and that those drawings agreed and signed upon are given to fabricate by the Stone Mason so the job is done correctly. The miscommunication lies between yourself and Stone people not the Cabinet Maker who simply just made a box. This is just a genuine and honest mistake on your behalf. As discussed we are happy to manufacture a new vanity at cost $700. As a reputable Company we are still happy to work with you to fix the problem. These are the photos you sent !