All Shutters and Blinds (Brisbane)
About Us
Services Provided
Custom Blinds & Shades, Motorized Blinds, Plantation Shutters, Timber Plantation Shutters, Aluminium Shutters, PVC Shutters, Outdoor Rooms, Awnings, Motorised Roofs
Areas Served
Clontarf, Albany Creek, Aspley, Banyo, Beachmere, Bracken Ridge, Brendale, Brendale DC, Bridgeman Downs, Brighton, Brighton Nathan Street, Burpengary, Burpengary East, Carseldine, Chermside, Chermside South, Clontarf DC, Dakabin, Deagon, Deception Bay, Everton Hills, Ferny Hills DC, Fitzgibbon, Geebung, Griffin, Kallangur, Kippa-Ring, Kurwongbah, Lawnton, Mango Hill, Margate, Murrumba Downs, Nashville, Newport, Nudgee Beach, Redcliffe North, Sandgate, Sandgate DC, Scarborough, Shorncliffe, Stafford DC, Strathpine, Strathpine Centre, Taigum, Virginia, Virginia BC, Warner, Woody Point, Zillmere
Professional Information
1300 346 051 Email: admin@allshuttersandblinds.com.au
Category
Business Details
Business Name
All Shutters and Blinds (Brisbane)
Phone Number
1300 346 051
Website
Address
Clontarf, Queensland 4019
Australia
Typical Job Cost
$3,000 - $10,000
Followers
Credentials
18 Reviews for All Shutters and Blinds (Brisbane)
We are sincerely sorry for your installation issues and have taken your feedback very seriously.
It is important to All Shutters and Blinds that you have an excellent experience from purchase through to installation and it is quite obvious this has not been the case for you.
In response to your feedback we have raised a few internal processes to ensure your situation is never repeated. Management have addressed your complaint about the communications and sales process received from your consultant. Regarding the request for full payment before your installation was complete, our process is to take part payment, as we do not expect you to pay in full for a job half complete. We have raised this again with the installation company to ensure their team is adequately trained regarding this procedure.
Secondly, safety and trust is extremely important to us at All Shutters and Blinds, and we are investigating your issues with our contracted installation company quite seriously.
We have directed your complaints to the company and reiterated the seriousness of leaving a job free of any debris or remnants that could be a hazard for children and pets. I have been advised that they have also taken your complaint seriously and have since terminated the fitter who installed your shutters.
We appreciate your feedback and sincerely apologise for this negative experience you have received and would like to assure you that we have taken this very seriously to ensure this wont happen again.
Regards,
Naiomi, All Shutters and Blinds
3 Comments