Comfort Works Custom Slipcovers

The Products is very good. But zhe really importnatn things is,,,,, I got problems with my first buy at this company... What happens ????? One EMAil .... and they help me ... i got a new product without big discussions or other difficulties!!! Best Service!!!!

I purchased my slipcovers two years ago and was originally so happy with them- good fit, nice fabric, etc. I originally purchased them because they were easy to wash, but I hand washed them for the first time in cool water a few months ago and they immediately lost their color and dried with splotches all over them. When I washed the first slipcover I used a little bit of color-safe Oxiclean but later washed all the rest of the slipcovers, again carefully following the Comfort Works washing instructions, and used no detergent or cleaning agent at all. Unfortunately I had the same problems with loss of color and splotchiness both with and without the use of color-safe Oxiclean. After I washed the first slipcover I emailed them and they blamed the use of the color-safe Oxiclean (despite the washing instructions making no mention of avoiding detergents or cleaning agents) and claimed that the slipcovers were no longer under warranty because I used a cleaning agent to wash one of them and promised that I would have been entitled to a replacement free of charge if the slipcovers were under warranty. I followed up with them after I washed the rest of the slipcovers without a cleaning agent and still had the same issues and they backtracked and offered me first a 5%, then 10%, then 20%, then 50% discount off of a new set rather than a replacement. I'm really disappointed, as I spent a few hundred dollars on these slipcovers just two years ago, and now they are essentially ruined despite me carefully following the washing instructions. The warranty states that discoloration due to sunlight or chemical spray exposure is not covered, but it guarantees that it covers fabric issues caused by manufacturing and workmanship defects, which is clearly the case here, as washing & care instructions were followed carefully.

Très belle house pour mon canapé kivik ikea, belle matière, belles finitions, s'adapte très bien. Delai de livraison respecté. Comfort works a beaucoup de choix de coloris et tissus, j'ai pu trouver mon bonheur.

Sofa wie neu! Wir waren sehr zufrieden mit der freundlichen und persönlichen Korrespondenz, der problemlosen Lieferung, der Passgenauigkeit und der tollen Qualität des Stoffes. Besonders gefällt uns der nachhaltige Aspekt daran. Danke an das Team!

Nous sommes enchantés par notre nouvelle housse de canapé. Elle a redonné un coup de jeune et plus de style à notre salon. Le Service est parfait, nous recommandons cette société pour la qualité de ses articles et de son service.

Great product : - good quality : good frabric & sewing - fits well our couch - good shipping : nice packaging like a gift-wrap We recommend!

travail impeccable, délai respecté, site internet bien réalisé et commode à utiliser, suivi de commande tip top ! beaucoup d'entreprises devraient en prendre de la graine ! Yves - Belgique

Comfort works is one of the most responsive and easy to work with companies I have ever dealt with. My slipcover quality is outstanding - better than the original upholstery - and beautiful, as well. Very positive experience.

Thank you for helping my office and this old chair get a completely new, more beautiful life! The covers I ordered have truly made this IKEA piece a nicer, more luxurious, more-tailored-yet-cozier-at-the-same-time (well done doing all of that at once) presence. I was waffling about getting a new chair, and ordered your covers as a "maybe this will do for now" solution, yet as soon as I put the covers on, they became my new permanent solution. I love this chair now every day as my new favorite reading spot!!! Everyone else in my family loves it too… they now come and hang out in my office, on this chair now, although they never rarely did before. I LOVE THESE COVERS!!

The cover fits perfectly and the quality and color is very good. We are very cozy & comfy with our new Cover. Thx

Really satisfied! My home is happy more than a Baby with a new toy. Very good job. Ciao from Milano. Love Always V

The sofa cover is as advertised: the fabric is of good quality, fits nicely and the color looks just like in the pictures on Comfort Works' website (this was surprising!). Comfort Works provided truly excellent customer support - that is the main reason for the 5 stars. They responded fast and they were very effective in helping me navigate the customs procedures. One caveat, which is not the fault of Comfort Works: The sofa cover was shipped from China and I am in the EU. The product was stopped at customs, and it took quite some time, a lot of emails to the courier company, a lot of energy, quite some frustration on y part and more than a week to clear customs. It also involved a payment of duties, tariffs etc., which totaled to almost as much as the original cost of the sofa cover itself! Fortunately though, Comfort Works covered the extra cost of customs almost entirely, by issuing a refund. They were very helpful with the refund, moving quickly and without much red tape.