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About Us
With over 35 years of experience in the stone industry Gitani Stone will assist you in achieving the most artistically customised outcome for your project.
Services Provided
Benchtop Installation, Benchtop Repair, Benchtop Sales, Custom Benchtops, Granite Benchtops, Marble Benchtop, Masonry, Natural Stone Benchtops, Quartz Benchtops, Splashback Installation, Stone Installation
Areas Served
NSW
Awards
Master Builders Association Member
Professional Information
Gitani Stone are proud importers and manufacturers of the world`s finest marble, granite, limestone, travertine and are experienced fabricators of Caesar Stone!
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32 Reviews for Gitani Stone
Newest first
Average rating: 4.4 out of 5 stars4.4|32 reviews
Work Quality4.9
Communication4.7
Value4.8
Fiona Golinelli
Average rating: 1 out of 5 stars
This feedback is to assist people who are considering using Gitani Stone versus another supplier. We had our benchtops and splashback installed and unfortunately the silicon that was used seeped into the edges of our stone and discoloured it. Gitani Stone agreed it was a faulty product and agreed to replace the benchtops and splashback. This is where the problem with Gitani Stone starts. Prior to removing the splashback, the two pieces of stone (which formed the entire area of our splashback) were book-matched as we wanted. Unfortunately, due to their poor quality control process, Gitani stone took 3 attempts at re-installing our splashback to make it book-matched. Upon complaining that the first replacement install was not book matched, Gitani replaced it. The second replacement also wasn’t book-matched. Upon complaining yet again, the truth was disclosed to us — Gitani were Too busy to cut the marble on the laser device which would achieve the book-matching. So they used their second device which wasn’t as accurate. I would not refer them to anyone because of this poor service and lack of quality control. Sadly, it took months to get this sorted and their attitude, service and support were terrible. The photos below show one image not book-matched (with the clamps) and the final outcome.


September 2, 2022
HU-723289488
Average rating: 5 out of 5 stars
We chose Gitani stone to supply and fit our Mable bench tops for our kitchen for the following reasons.
1; they have a huge variety of slabs on offer
2; We were guided and educated on the various strengths and weaknesses of various stones to satisfy our lack of product knowledge.
3. Jason Gitani made sure that our stone bench’s were cut and installed within a tight deadline leading up to Christmas holidays in 2021
4. The whole process was professionally handled and we felt and still feel confident that Gitani stone treats their customers like partners.
We would have no hesitation in recommending them for any stone requirements
Stuart & Sharon Nicol
July 13, 2022
Not a good experience with these guys at all. After the check measure they asked me to sign off on the measurements which I wasn't comfortable with as they'd done all of it with a laser measure. Having said that I did notice that the measurement for the sink, which they had taken away with them to make sure of a good fit, was wrong. I let them know and plans were amended. When they turned up they had still cut the wrong size hole for the sink (even though they had the sink) and it had to go away for them to remake as they'd cut too big. Waiting, waiting, waiting with no finished kitchen. The MD turned up to apologise as I'd also complained about the visibility of the joins in the engineered stone. I even had to get the final installer to polish the edges of the benchtop where the join was as there was glue everywhere giving a dull finish. An MD Turning up saying he's sorry is not good enough for the inconvenience, just get it right first time, please......
January 5, 2022

Comment from Gitani Stone:
Hi Sarah, off course we endeavour to provide the best quality and service possible but unfortunately there are occasions where things do not go to plan.
The manufacturing process involves many people and unfortunately during this process an error was made. What is important not only did we take responsibility for the error but we also endeavoured to replace the benchtop in the quickest time possible.
We genuinely try to do our best and strive for perfection always, even though we have every computer controlled machine required for our production we also employ people to input the data and take site measurements and therefore being human, errors do occur on occasions and are not picked up prior to leaving the factory.
Again we apologies for this error and hope we can assist you in the future and hopefully without any mistakes.
The manufacturing process involves many people and unfortunately during this process an error was made. What is important not only did we take responsibility for the error but we also endeavoured to replace the benchtop in the quickest time possible.
We genuinely try to do our best and strive for perfection always, even though we have every computer controlled machine required for our production we also employ people to input the data and take site measurements and therefore being human, errors do occur on occasions and are not picked up prior to leaving the factory.
Again we apologies for this error and hope we can assist you in the future and hopefully without any mistakes.
HU-770711166
Average rating: 5 out of 5 stars
Recently had a kitchen done with Gitani and felt like I was really taken care of. From quoting to installation the process was seamless and easy to understand. Got messed around by other companies before settling on Gitani and would not have it any other way!
October 27, 2021
louisa parrish
Average rating: 5 out of 5 stars
I knew the moment I walked into their warehouse and saw the showroom I wanted to use Gitani Stone in my kitchen. The customer service from my initial contact to post installation has been amazing. I initially enquired via email after hours and within minutes the owner, Jason, had rang me and helped me book a private appointment to view their stones. I was shown the floor, but also as I was interested was given a tour of the factory. My splashback is long, and they managed to line the natural pattern of the stone up so it appears continuous. Post installation, I noticed a spot, a water mark, and Jason immediately arranged for some sealer to be sent to me which solved the problem immediately. I can honestly say that every single staff member I spoke to at Gitani is customer focused. I was stuck on how to do a splashback in my butlers pantry and the check measurer suggested a 200mm high return as I was stuck on how to integrate a wall with cupboards and a wall with windows and lining things up. It was a genius suggestion and I am really happy with the outcome. I would have no hesitation in recommending Gitani from a product and customer service perspective. Some photos attached, but it really doesn't do it justice. (Please disregard trimkit not being on microwave and corner of box in photo - amateur photos clearly)





October 6, 2021
amber louise
Average rating: 5 out of 5 stars
A massive thank you to Jason and his team at Gitani Stone, from the day we walked into your showroom to pick our stone through to install and delivery you have been nothing but professional, helpful, considerate to the challenges of renovations and always offered sound guidance and advice. We are so delighted with the finished product, your attention to detail is second to none, the quality of stone absolutely stunning and like nothing else we found with any other supplier. We now have a beautiful kitchen, alfresco area and laundry thanks to you and the partnership with Premier Kitchens. Jason you and your team are true craftsmen, I wouldn't consider going anywhere else for future renovations. Pictures to come!!
August 12, 2021
HU-518909527
Average rating: 5 out of 5 stars
Could not recommend Gitani Stone any higher. Very professional from the start through to install. We absolutely love the finish product. HIGHLY a RECOMMENDED
June 1, 2021

Comment from Gitani Stone:
Thank you for such positive feedback! We are delighted that you love the stonework we completed for your home.
HU-148256380
Average rating: 4 out of 5 stars
Gitani came highly recommended by a friend who is an experienced architect, so my expectations were high.
Because the bench tops are the icing on the kitchen cake, I looked at a lot of alternative companies and products, but finally opted to go with Gitani because they had a professional front of house operation and the owner Jason helped me when I visited their showroom/factory and the other staff were busy. But most important, they had a great range of products, all well displayed and I found a really lovely granite in a ‘brushed leather’ finish and so I was willing to pay the premium cost for this natural stone (engineered or reconstituted stone alternatives were half the price or even less). There were a few hiccups during the design and delivery process and I had to get more involved in the detail than I expected, but the end result made it worth the extra time, trouble and cost, and now that the kitchen is completed, I’m happy I decided to go ahead with Gitani’s granite… the kitchen looks amazing.
May 24, 2021

Comment from Gitani Stone:
Extremely grateful for the kind words, and thrilled that you love your new kitchen!
HU-636475157
Average rating: 5 out of 5 stars
I had a chip in my stone benchtop repaired. The whole operation was handled professionally from start to finish. Receptionist Grace and Stonemason Tony were both great.
The chip was fixed expertly.
I would strongly recommend this company.
March 28, 2021

Comment from Gitani Stone:
Thanks for the positive feedback. We are certainly glad to hear you are happy with our stonework!
HU-313408663
Average rating: 5 out of 5 stars
Fantastic customer service, and very knowledgeable trustworthy staff. I would highly recommend their services and would not hesitate to use them again. :)
March 28, 2021

Comment from Gitani Stone:
Thanks for the positive review George! We love hearing experiences from our clients!
HU-609329895
Average rating: 5 out of 5 stars
Gitani Stone supplied and installed a kitchen and BBQ area in stone for a client of ours, and we were all so happy with the end result.
In fact, the whole process from start to finish has been amazing and is the reason why I have gone to the trouble of writing this review.
From the moment I sent the email request for a quote to the day it was installed I could not fault them.
Well done to Jason and his team at Gitani Stone. I Look forward to working with you on the next project and will definitely be referring your company to my clients.
November 22, 2020
Peter Rodwell
Average rating: 5 out of 5 stars
Very rarely do I review businesses in a public forum but my experience at Gitani Stone can only be described as exceptional. From the initial meetings to choose the right stone for each location through to the installation, even after sales service the staff could not have been any more helpful or professional.
I chose Gitani for our home renovation after visiting many well known and highly regarded stone suppliers. I believe they have a more diverse range of high quality stone whilst their artisans produce amazing stonework. The fact that I have had other tradesmen comment that the marble in our house is 'the best they have ever seen' is very comforting indeed!
I would absolutely have no hesitation in recommending Gitani Stone for any stone requirement.
Best regards
Peter



October 26, 2020Last modified:October 28, 2020
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Business Details
Business Name
Gitani Stone
Phone Number
(02) 9838 8880
Website
Address
15 Boden Rd
Seven Hills, New South Wales 2147
Australia
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