Double Glazing Services in Auburn, New South Wales

“I cannot rate this company high enough. Always professional and delivered a great product on time. A big thank you to George who always answered my calls and nothing was ever a problem.”

“The team at Wideline were professional and skilled. The quality of technical advice was spot on. and the quality of the paragon Aluminium window was excellent. Wideline also installed our windows in difficult circumstances and nothing was a problem for them. Of course, like every build, not everything ran smoothly, (after-all it was a renovation in an offshore community - no vehicles, everything had to be barged in) however to their credit they handled it quickly and with the minimum of fuss. (which is what you want when things don't go as planned) The work was completed to a very high standard. The windows look stunning. I would certainly use them again and they have my recommendation.”

“For years we have been wanting to replace our windows with double-glazing as we live in the cold Southern Highlands however the costs made it impossible. We found Windows Factory and did our due-diligence even visiting other jobs in the area. When the other home owners raved about the product we decided to proceed. We couldn't be happier - Affordable, no more condensation on the windows resulting in mouldy curtains, noise proof, solid construction, incredible thermal properties and provide a modern look. The Windows Factory team were so professional and a pleasure to work with. As someone who compiles defect reports in the construction industry, their quality control even surpassed my own high standards. I am more than happy to recommend Windows Factory to anyone who wants to bring their home or project up to the highest standards.”

“Patrice Caraty was Foreman overseeing a major rebuild and extension of our Bondi Junction house from January-April 2019. Throughout the project we were impressed with the way Patrice communicated with us and facilitated access to the site. Patrice has a calm and agreeable manner. He has excellent communication skills and developed good relationships with both our Architect and neighbours. At each stage of the project we were kept informed of the work completed, and given timely notice of any decisions that needed to be made in relation to upcoming work. Patrice approaches his work with a professional attitude and a desire to complete all tasks to a high standard. It appeared to us that he was held in high regard by all the tradesmen working at our house. His attention to detail, particularly during the final weeks of our project, was greatly appreciated.No request we made was too difficult for Patrice. He readily accepted packages and mail deliveries to our address when we were renting elsewhere. We were extremely happy with role that Patrice played in completing our building project, and have become personal friends as a result. We are happy to recommend Patrice for any similar role.”

“I have worked with Windoor and can say without reservation they are first class, absolutely. They handle both small and amazingly large windows and doors with equal elegance and splendour. I've not seen a 9 metre slider done in timber with such neat fits, such precise joints as done by Ian and his crew. I've seen huge, solid, unyielding wood doors with iron bolts and hinges that would make a medieval king weep tears of joy and security.. things that look appropriate to period, things that look right. Things you wouldn't think of, either in the square or out of it. I would brand them as artisans, uncompromising craftsmen of the highest quality. Well worth the investment in the right finishes that will last, with care, into antiquity.”

“Im building a new home and when I had the opportunity to choose uPVC (thermally broken) windows I went out and got quotes from just about every uPVC supplier in Sydney and some in other states. Integra came out slightly cheaper than others so I researched them further to find out if there was any reason why I shouldnt use them which I couldnt find. They had a good name and when speaking to them they were great. Im a very detailed person and Margo was incredibly patient with me going through different configurations and glazing options as I wanted to find out what combination gave the best value. No other window company really considered doing this and considering I had 50 windows and doors this was important to get right. This was incredibly helpful and the advice I received was very insightful. I visited the showroom and the quality of the products looked good so I went ahead and sent their quote for Deceuninck windows/doors to my builder so we could use them for my build. Fast forward a few months and my windows were finally ordered and delivered in September. When I received my quote I didnt know that I needed reveals, rubber flaps and the sill to be included so the price went up for this. The reveals were requested by my builder and I wasnt involved in signing it off. Unfortunately the size of the windows were reduced by the size of the reveals which most other suppliers would add them to the window size for new builds. I have a lot of narrow windows like some which are 370mm so reducing it by 36mm is significant. My builder didnt pick this up and signed off on it so it was an unfortunate circumstance where the blame could have been split between both sides but ultimately what was signed off was delivered. Considering I had spent over a year researching windows, getting quotes from other parties and being charged a hefty amount from my builder on top of the quote, I was very upset with the situation. Integra went above and beyond to help resolve the issue. After working on a resolution with my builder, they ended up remaking the windows at a fraction of the cost to the builder. The owner Kathrin communicated with me on the issue and she was very helpful. They also normally deliver the unassembled lift and slide doors which myself nor the builder was aware of and the carpenters werent in a position to put them together. Integra ended up assembling them and loading them into the delivery van. As the doors weigh between 200kg and 300kg we had to crane these in which at least was done on the same day that the bricks had to be as well. The windows will be glazed in the coming months and Im looking forward to seeing them installed and living with the comfort of them.”