Krauss Kitchens

⭐ Honest Review I had a kitchen installed by Rob Krauss and his team. The cabinetry looked great, and the initial workmanship appeared solid. Later, I noticed issues with the stone benchtops shifting over time. I personally spoke with Rob, who asked me to take photos and send them through, which I did. He said he would review them and get back to me, but after following up, I never received a response. Rob explained that the stone benchtops were installed by another company that he had contracted and paid as part of my kitchen package, but then told me I’d need to contact that company directly to fix the problem. I found this concerning since I had no separate contract or receipt with that company — all payments were made to Rob’s business. It’s important to understand that some movement in a home happens naturally over time, but when stone benchtops aren’t installed correctly or to Australian Standards, that movement can cause the entire kitchen project to fail in workmanship. The benchtops worsened, and if I hadn’t organised another tradesperson to repair them, it could have become a costly problem. For the price I paid, I expected the kitchen to meet Australian Standards and for any issues to be rectified by the business I dealt with. Payment was accepted promptly, but the management of my concerns and follow-up was extremely disappointing and fell well short of professional standards. I’m sharing this to help future customers clarify who is responsible for subcontracted work and warranty follow-up before making payment. While the cabinetry itself was good, the handling of the stone benchtops issue and lack of accountability was very concerning.

Loved the way our kitchen was delivered and installed. Very polite guys and our kitchen looks fantastic. Thanks again

We collected quotes from 7 companies and taking to account that Krauss Kitchens wasn't the cheapest one, we felt that they're the most experienced specialists in their business. We were right: all the team is very knowledgeable, happy to answer all the questions and solve any issues. We were given a very detailed plan and a schedule for the kitchen installation. Because of the restrictions the guys sent us a photo when the kitchen was ready, normally customers can have a look at their new kitchen straight in the Krauss Kitchens' factory. The cabinets of high quality were professionally installed in 4-5 hours. Constantly Steve was calling to check how things were going and did his best to assist us. I can't believe that our old dinosaur kitchen has turned into a light and modern one. We are very grateful to Krauss Kitchen for their brilliant job.

Excellent experience from start to finish. From our first appointment with Paul, we knew we'd found the right company. Paul gave us great advice on the design of our kitchen and continued to guide us through decisions, in a no-fuss way. He was very patient when we were indecisive about finishes, and was always a pleasure to talk to. We are thrilled with the finished kitchen. Extremely high quality, functional and makes an enormous difference to the overall feel of our home. We highly recommend Krauss.

We found Kraus Kitchens to be efficient and extremely timely with the finished kitchen and the product is excellent. Robert Kraus and everyone working on our kitchen were very approachable, polite and on time! Very happy with our new kitchen.

Excellent job: nice and practical design, always on time. Very friendly people. Highly recommended. It was a pleasure to have business with. It will be good, that all traders will be at least half as god as they are.

Kraus Kitchens and all the staff showed much knowledge and exceptional guidance throughout the process of making the best room in the house! It was an easy journey from design to installation. Thank you, WE LOVE IT!

From the very first minute we stepped into the showroom at Krauss Kitchens we knew we had chosen the right company. From the friendly staff, to their level of expertise, everything was exactly what we had hoped for. They not only did our entire kitchen, they also did our butler's pantry, walk-in pantry, laundry and vanities for all three of our bathrooms. Their attention to detail, their recommendations and variety of options made the entire process as easy as their availability and willingness to arrange everything they way we had envisioned our dream home. I would highly recommend Krauss Kitchens to anyone looking for someone to design and build the kitchen of their dreams.

We've been worked with Krauss Kitchens for more than 10 years and they are very professional and trustworthy business partner delivering excellent works and services. Staff in Krauss are very friendly and high experienced and ready to help if we have any problems.

Krauss Kitchens has time and again exceeded the expectations on every project that we have been involved with. The whole experience with Krauss, from the sales team, cabinet makers in the factory and the installers on site is nothing short of exceptional. We highly recommend them and will continue to use them for all our cabinetry needs.

We needed to replace our kitchen as part of our recent rennovation. We spoke to a number of companies but Krauss stood out for us. They were very knowlegable and offered suggestions about how we should layout and finish our kitchen. Paul from Krauss was fantasitc he was thorough and his attention to detail is outstanding. They deliver on what they promise and the end result is amazing. If you are looking for quality kitchen i highly recommend Krauss Kitchens.

The Krauss team delivered a first class quality and great looking job. All of our ideas got turned into reality including some very good ideas from the Krauss sales and project team. Fast and clean installation of the kitchen, study and floating shelfs by the very professional installers. Can recommend this company to anyone who is after a quality product from a good old fashion joinery who can deliver. Thanks, from a very happy customer.