Focus Kitchens & Bathrooms

This was my first remodeling project, a steep learning curve for me in dealing with builders and trades. Timeline: Original plan was to complete the job in 6 weeks, but it dragged on for 7 months due to a) countertop delayed for 3 months (NOT the builder's fault) b) A major work didn't align to my expectation so additional tasks and trades have to be scheduled c) Other personal crisis to deal with. The project started in Feb 2022 and completed in Sep 2022, no structural changes but it was a whole kitchen overhaul. Kitchen has concrete ceiling and double brick walls. Additional circuit required and switchboard upgraded. What I love about this company ... a. Overall kitchen design and flow - Tina (designer) used every inch of the space purposefully. This increased my storage capacity by 30% through some reconfiguration and extending the kitchen footprint a little bit. It also made my workflow more efficient so I can quickly access things I needed by zone (preparation, cooking, cleaning). b. Exceptional quality and workmanship on the cabinets and 2-pac finish c. Being helpful e.g. going the extra mile of preparing door colour samples, assisting with handle & knob selection, picking up and disposing items outside their scope of work, etc. d. Responsive (via SMS) e. Delivered the kitchen according to vision (modern farmhouse, Hampton theme) f. Flexibility for accommodating extra work (paid service) e.g. toilet replacement, mounting TV, etc. g. Billing process was seamless. h. Reasonable pricing - they also do their own 2-pac painting and cabinet making, hence pricing is better than other kitchen builder who sub-contracts 2-pac painting. i. Lots of patience in dealing with a very detail-oriented customer like me :-) One area I wish was handled better > Involving customer in key decision points, not leaving it to the trades to decide because it's their recommendation. An example is the electrical conduit - exposing vs concealing it. Prior to signing the contract, I have instructed David (builder) that the new circuit for the wall oven should be concealed so it won't impact future resale of the property. Without my knowledge, the electrician decided to expose the electrical conduit pipe on the concrete ceiling of my bathroom and above the entry door as most of his clients won't mind. I only found out about this when the electrician came to finish his work while I was at home. I didn't agree and insisted on a solution which led to installing a false ceiling to hide it. While I understood that the original quote excludes this kind of work, I wish they had proposed options and included me in the decision-making process. I was happy to pay extra to preserve the flat ceiling. This was considered a new scope, leading to more delays because the trades need to be scheduled at their earliest available time. I'm relieved that my kitchen is completed beautifully so I can cook a feast again. Thanks David and Tina for bringing the vision to life.

It’s an old house but the bathroom renovation was done sympathetically to the style of the house. They listened and were responsive and for a reasonable cost the renovation was completed to a high standard.

Very happy with new kitchen bench top. Professional finish, and well worth the wait after delay due to covid-19 lockdown.

We engaged Focus Kitchens for our kitchen, laundry and 3rd bedroom wardrobes. The service has been amazing, the quality exceptional. We would highly recommend them and definitely use them again in the future. It was a pleasure working with the entire team.

After careful consideration and research l arrived at the decision to go ahead with Focus Kitchens and Bathrooms to renovate my new kitchen, ensuite and bathroom and l am also looking forward to arranging to have them back to do the laundry too. I was so impressed with their promptness, professionalism and friendly approach at every point of contact. The end result is simply amazing and my friends and family are loving (and a little envious) of the work done too. I have no hesitation in recommending Focus Kitchens and Bathrooms.

Amazing kitchen designs that flow with colour and are simply both - beautiful and functional. Regardless of your kitchen design style, organisation and layout are essential and Focus Kitchens will do just that for you, while utilising colours, contrasts and the flow of the surrounding environment. Combine that service and attitude with working along other trades, with the attitude to working together as a team in some instances and you get Great Service and Amazing Results

We engaged Focus Kitchens & Bathrooms to do a complete renovation of our laundry which involved cabinet makers , plasterers , tilers , electricians etc , from our initial meeting with Tina at their office and to the completion of the project we have had nothing but excellent service from this company , the quality of their work and tradesmen was first class and with Tina always keeping us updated with times and dates for the next stage of the renovation all went smoothly . We are most happy that we chose Focus for our laundry and would certainly have them back to do any future work for us and have recommended them to family and friends . Thanks to Tina & Dave for a great job . Kind regards , Lynette & John .

The focus team assisted with our kitchen redesign and full renovation from start to finish. Our experience dealing with David & Tina was really good. They were very patient while we took our time to make a decision and we never felt any push or sales pressure from them. When we were ready, they kept us in the loop every step of the way while our kitchen was being built. Any hiccups with material availability or delays were resolved without any resistance from them. Some small delays did occur as with any project but overall the team was highly respectful and they ensured no damage was caused to our property while they worked on the renovation. They also helped out with small jobs that weren’t a part of the project. The entire focus team is pleasant and easy to deal with. This was highly important for us as we knew very little about renovation (first time) but had set ideas of what we wanted so asked a lot of questions and requested multiple quotes. We are happy with the quality of our kitchen (3 months in) and have not had any concerns with the results. We will most certainly work with Focus again for future bathroom/other renovations around the house. Highly recommended!

Focus Kitchens and Bathrooms renovated our kitchen and we couldn’t be happier with, not only the end result, but the entire process from design / quote to hand over. Throughout the process the team at Focus were easy to communicate with and provided really sound advice with regard to the layout and functionality of our space. As we were renovating an older home it did throw up some interesting challenges however the team at Focus worked through them with no fuss. Focus take great pride in their workmanship and it shows in the end result. It was an absolute pleasure dealing with the team at Focus they have a lot of industry experience, pride in their business and fantastic customer service. Our new kitchen has transformed our home it’s now more open plan, brighter and with loads of storage and bench space and it’s exactly what we wanted. They delivered our kitchen on time and within budget and it was an absolute pleasure doing with business with them. Would highly recommend Focus and would not hesitate to call on them for future projects.

We have just finished our renovation with Focus and could not have asked for more in a husband wife team. Dave and Tina are fabulous and very easy to deal with. They gave us a 6 week turnaround to basically renovate our whole house it were only over a week - through no fault of their own. These guys manufacture everything at their warehouse so it everything fitted like a dream. Our house was rather uneven so when doing cupboards it was a challenge for them, but they did it and you cannot tell at all there is a slant in our bedroom of around 1cm. Most builders would carry on and complain, but Dave just got on with it and it worked a treat. Cannot thank you guys enough for our beautiful home!!

The team at Focus Kitchens and Bathrooms did a fantastic job on our ensuite bathroom renovation. We were really happy with their service and the final outcome. Tina and David worked closely with us throughout the project. Their in-depth experience meant we were in safe hands. We would highly recommend Focus Kitchens and Bathrooms.

Cannot thank David, Tina and the team enough for the amazing job they did my full kitchen and bathroom renovations. From the beginning, Tina made the process seem easy and fun (I had been very nervous about the whole process after hearing some horror stories from friends). Tina was approachable, professional and listened to my visions of transforming my outdated 1970s kitchen and bathroom to something more modern and opening up the space. Both Tina and David provided their expert opinions on what they thought would suit and how to improve my vision whilst staying well within budget! It was refreshing to see no surprises in terms of prices from the quote as this was discussed every step of the way. The workmanship shows the team are really passionate about their jobs and their is love with what they do from design to execution given the quality and attention to detail. There was never a request which was too big or small for David and the team. I love how my kitchen and bathroom have been transformed, giving all rooms more space, storage and exceeding all expectations. Would definitely recommend David and Tina and cannot sing my praises for them enough given the support, patience and professionalism they showed every step of the way.