Bubbles Bathrooms

USE BUBBLES BATHROOMS AT YOUR PERIL!!!!!!!!!! You have been warned. Unfortunately, I am not able to leave the review that I wanted to due to size limitations, so this a very abridged version of the myriad of problems that we encountered. When we first used our new shower, the force of the shower water caused the water in the shower to overflow onto the bathroom floor. The slope put into the shower was insufficient. You would imagine that a bathroom renovation company would understand that water and it’s flow is dictated to by gravity. So, to rectify this, BB’s simply ripped up the tiles, filled up the front end with filler and put the tiles back. They also added a piece of silver stripping at the top to prevent water overflowing onto the floor. So, approximately 4 weeks after we started to use the shower, the floor tiles became loose. YES! One month in and the tiles were lifting. Again, BB’s answer to this was to rip up the shower floor and relay it AGAIN! So the shower floor had to be laid 3 times. Now this is where the serious problems stated. Late in 2019 I noticed that water was squeezing up through the grout. I assumed that the tiles had come loose again and called a tiler to have a look at the problem. A tiler started to pull up some of the tiles, and when he did, not only did the tile come up but the water proof membrane, cement sheeting and the rotten wooden floor underneath came up too. The tiler pointed out that the water proof membrane had been compromised. When I explained to him what occurred with the shower floor when it was first installed, he believed that this is when the problem occurred. We had 2 builders and a tiler look at the damage. Both the builders and the assessor reported that the leak had been occurring “for many years” and was a result of the membrane being compromised. When I explained what had occurred all those years back, they stated that the membrane MUST be installed in one piece. Our shower floor was ripped up twice and the membrane was never reinstalled properly. This did not stop the owner, Owen Barnes, from issuing a “Waterproofing Certificate of Compliance”. I contacted BB to advise them of the problem and Owen Barnes was quick to ring to arrange for a time to come around and have a look at the issue. I assumed that he was coming around to offer assistance with the problem. Owen Barnes spent all his time here taking photos with his phone. Not addressing me our offering any solutions. I received an email from him later that night stating possible causes for the broken membrane including a hair line crack in another room may have caused the membrane to break. touching up the grouting may also have caused the problem. When it was repaired, the new builders advised that many of the tiles had been laid flat so the water could not drain and the deterioration commenced the day we started using the shower. DO NOT USE

Owen and Bubbles Bathrooms did an amazing job planning and managing our bathroom project. Owen came in with amazing ideas and catered to our needs perfectly. Couldn't write a higher recommendation!

Bubbles Bathrooms completed 3 bathrooms for us, each better than the other. We were so impressed by their design. They thought outside the box and came up with a design that was different to any other design and quote we had received (all of which were award winners). They were prepared to deal with any obstructions to achieve an amazing design and would not settle for second best. Their ideas are both aesthetic and practical. Any requests were thoroughly considered and worked through, even if difficult. They quickly knew our style and directed us to the suppliers that would best suit our style, and they were spot on. They attended with us to suppliers and retailers and gave us their professional opinion and artistic and creative recommendations to guide us and achieve unbelievable results. They worked on time and to schedule. They were so clean and thoughtful. They were extremely considerate of us living at home while renovating. They never broke their words or promises. Their work ethics are extremely high. We had several groups of people working in our house at the same time in different areas (extension, kitchen, painters etc) and they by far were the most reliable, clean, accurate, on time, professional and respectful of all trades. They were even kind enough to help the other trades with their jobs and give them guidance and recommendations. They were always available to communicate with, aided with an interactive computer and phone site which enables all parties involved to view communication and communicate with one another. Any issues were dealt with almost immediately. I actually do not have any criticism or even constructive feedback. And I am now left with 3 bathrooms that look like a photo from a home magazine. They are more than what we could have dreamt of. Just looking at our bathrooms takes me to the most relaxing holiday. They cannot be beaten on service, quality, design, creativity, thoughtfulness, cleanliness, punctuality and how approachable they are. We would highly recommend Bubbles Bathrooms to any person wanting the simplest or most complex of bathroom renovations.

We are delighted with our beautiful bathroom - from the design, selection of materials, to the mood lighting - it has created a wonderful retreat. Bubbles was highly professional and nothing was too much trouble. They were committed to getting the product right . It was a complete re-build, so there were times when there were issues that had to be resolved, but each issue was handled with professionalism and a desire to get the best result - and they did so.

I cannot speak highly enough of Owen & the Bubbles Bathrooms team! Owen understood my colour palette ideas and delivered the perfect family bathroom & laundry renovations. All tradesman were polite and efficient, completing all work within the time promised. Now to plan my ensuite renovation! :)

After going through multiple companies and quotes, we chose Bubbles to renovate our Master Ensuite. We were impressed with Owen and Zacharia design and advice from the day we first met. They were both professional and trustworthy. They offered out of the box ideas that really suited our style and home. They both had a sense of practicality as well as intuitive design. The project was finished on time and as promised. Their seem-less online portal and communication system made things so easy for us and our family's busy schedule. The builders were very polite and professional and took great care of our home.. Definitely worth the money and would recommend them to anyone who want a quality job for the long term, and want something a little more than extra special. Thank you Bubbles.

Read reviews on Houzz. Reviews fabulous. Paid $400 for site visit and quotation. Then, suddenly I had to be part of the quotation process by downloading “cobuild” programme that I had to use. I’m not a computer person. I didn’t know how to use this programme, log in/log out, fill if product details etc. I had to employ someone to do the computer work at $25 an hour. Owen never mentioned that I had to cobuild with him BEFORE I ponied up for the quote. What a waste of time and money only to get a quote 25% higher than every other quote from builders who could work out the cost themselves. His response “I’m better than everyone else”. Beware if you are not a computer person. You are paying for yourself to do the work too.

Owen and the team at Bubbles transformed our small bathroom and adjoining space to a more user-friendly and practical room. Always the professionals, we appreciated the good communication throughout the process and access to our project through the online portal. Great quality of workmanship! Thank you to Owen, Zac, Anna and the entire team at Bubbles.

I have heard a lot about them from a friend. He has taken the service and told me about it. I also saw their work and its amazing. Nice job done!

Our bathroom renovation has just started a week ago as planned. We are extremely impressed with the way the Bubbles' team has carried out the renovation work so far! Boy, we have never seen a renovation place so tidy and clean!! Even we don't arrange our tools so neatly like they do! The work conduct of the team has been exemplary! The whole place is practically dust-free! We can't wait to see the finished product!

We were looking for a bathroom renovation with the "wow factor" and that is what we got. The existing bathroom was a disaster with a dangerous sunken Roman bath. We now have a beautifully designed, functional bathroom with impeccable detail and workmanship from all of the associated trades. We cannot praise Owen Barnes highly enough together with his design and building teams for their part in the work. They were a pleasure to deal with in every respect.

I recently renovated my bathroom with Bubbles Bathrooms. I was impressed by their professionalism from the moment I made contact with them right to their tradesmen. Their experience and wisdom in their work turned my old, leaky and outdated bathroom into a masterpiece. They listened to my needs for the bathroom and provided endless guidance and advice from the design to product selection. They never pushed their ideas or products onto us and always happy to assist when we had queries about products we were sourcing ourselves. Their tradesmen were very professional. They were prompt and tidy (they even cleaned up after themselves at the end of each day). They were very polite with my nosy kids and family who kept asking them what they were doing, and very conscious of safety around the house (as I have lots of children and elderly in the house). What more can I say?!?! Wow, thank you to the Bubbly team! You guys rock!!