SSS Renovations

When removing tiles etc from existing bathroom, the team did not cover the drains, so the rubble filled and blocked the bathroom drain. When I called them back to explain that the shower wasn't draining, they said putting a screen on it (at extra cost) would solve the problem. I got a second opinion; they told me the problem was that the drain was blocked. I called Stuart back and he said he would fix it. He turned up with a tool that was unsuitable for the job, failed to fix it, left, and was not heard from again except a month or so later to request payment. I paid someone else to clear the drain as best they could yet I've still had no apology for this bungled work or the inconvenience it caused me. In addition, I was told I'd get a limousine ride as part of the deal, and was told they would arrange it after I'd paid in full, which I did in May and have still not heard anything from them about this limousine ride.