MELBOURNE OAK FLOORS by Floors Australia Pty Ltd

Name: MELBOURNE OAK FLOORS by Floors Australia Pty Ltd
Address: 2 Jacks Road, Oakleigh South, Victoria, 3167, Australia
Telephone: 1300 757 791
Rating: 4

4 Reviews

Carpet & Flooring Suppliers

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About Us

Melbourne Oak Floors - a division of Floors Australia - offers Melbourne's Oak flooring market a different experience than the "Same Same" flooring stores or online resellers. With over 16 years in the Melbourne Timber Flooring industry, the Melbourne Oak Floors experience is different from the second you walk through the doors in the beautifully designed, not to mention fully air - conditioned, Oak Flooring gallery. With over 20 colours of Oak flooring installed on the floor in 3.5m2 panels, we take all the guess work out of choosing your preferred finish. Melbourne Oak Floors is also proud of Melbourne's only - Designed & Refined in Melbourne* service. This allows our clients to start from a Raw Oak flooring option and create the flooring to their own choosing. You choose: The Length and Width of Board The Thickness The Texture The Colour The Finish And we do all this in Melbourne!! Melbourne Oak Floors offers over 60 finishes and colours in our convenient showroom, open 6 days a week, and with over 40 free offsite carparks, located at 2 Jacks Road Oakleigh South We look forward to living up to our mission for you on your next project: Melbourne Oak Floors "Delivering Elegance with Excellence" Please feel free to contact our friendly customer service team on 1300 757 791

Areas Served

Melbourne Oak Floors Services all Australia

Awards

AFTA - (Australian Timber Flooring Association) Accredited Flooring Retailer

1 Project

Inspiration for a contemporary living room in Melbourne.

Oak Flooring Range

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Business Details

Business Name

MELBOURNE OAK FLOORS by Floors Australia Pty Ltd

Phone Number

1300 757 791

Website

www.oakfloors.melbourne

Address

2 Jacks Road
Oakleigh South, Victoria 3167
Australia

Followers

13 Followers

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Credentials

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4 Reviews for MELBOURNE OAK FLOORS by Floors Australia Pty Ltd

Newest first

ss_pillai

I bought laminate flooring from this company recently. They had the name of this product different to the common name used by other flooring stores. Even in the quote they mention different name so that you can't compare to anything in market. Once I got the product delivered I realised that its same as the product else where. They charged me $39/sqm where as every where else the price range is $30 to $32 sqm. When I asked the main guy about this he gave me lecture on capitalism. Please don't go there if you want to save some money.

November 29, 2016

Comment from MELBOURNE OAK FLOORS by Floors Australia Pty Ltd:

Hi Suresh,

Thank you for your feedback and comments.

At Melbourne Oak Floors the entire team is disappointed that you feel you had a less than pleasant experience of purchasing your flooring through your builder, that purchases flooring from us.

At Melbourne Oak Floors we ensure we source only the best quality products and ranges, giving you the confidence, as you did , to choose Melbourne Oak Floors to supply your new home your beautiful flooring.

As a retail business with a focus on quality and service, we are also focused on
value for investment for all our clients.

It is unfortunate that after purchasing and installing your flooring with us, you found the flooring at a slightly cheaper price elsewhere.
The team at Melbourne Oak Floors were confident that at the time of purchase, the 10% discount from the retail price on the flooring and the 25% discount on your Australian made underlay, was to your satisfaction.

At Melbourne Oak Floors we are always trying to be aware of market pricing to ensure our competitiveness on product.

As hard as we try, we cannot be aware of all pricing, that all retailers, are willing to sell product for.
Unfortunately, as part of the purchasing process, this is on our clientele to make these comparisons, which we completely encourage them to do.

The pricing per square meter of flooring is, in our vision, also only half of the process.

As you experienced on your installation, our installers are happy to prepare things like sub floor levelling at trade cost pricing, to ensure the flooring performance is exceptional and that even though an expense to get correct, there are no short cuts or " she'll be right " attitude towards your new flooring.

We ensure that not only the installation is of best market quality and the
"finishing touches".. trims, stairs, site cleanliness and full courtesy to you and your family are adhered to.

Again sorry to hear that after your flooring was selected, delivered , prepared and installed that you didn't feel that you ( in your own words) ..."save some money".

We wish you all the best with your new flooring and the many years of pleasure it will bring you and your family.

We have contacted your builder that purchased the flooring on your behalf, and as a goodwill gesture, we are happy to supply you a Free Laminate Flooring Care Kit to help you maintain your beautiful new floor
(Peter your builder has indicated he will collect from the showroom on your behalf)

All the best Suresh and Seasons Wishes to you and your family

Allan W Cook
Sales Manager
Melbourne Oak Floors

ireneehirst

Allan and his team were highly professional at all times, particularly important to me to have full faith in leaving the guys in my (all-white) apartment for the construction duration. The guys cleaned up impeccably, very aware of their clients' OCD tendencies(!) and were always on time if not early. They answered all my queries, they were very reasonably priced, and their after service without fault. I only wish I had another property with which to work with Allan and his team on - a very enjoyable experience from start to finish!

December 13, 2015

godzilla3548

I’ve deliberately delayed writing this review for some time to allow for a change of seasons / weather and humidity to see if any changes between the time of installation and now, I’m glad to say the product is just as good today as the day it was laid down. Both my wife and myself have looked at numerous local suppliers in the western suburbs for advice and product selection for laminate flooring, we both came to the consensus of either getting poor advice or limited product selection was limiting. Having realised looking on the other side of Melbourne was required then so be it. After speaking to Allan Cook at Melbourne Oak Floors it soon became apparent he knew his business. The product we chose was -- Quick Step Colonial - "Spotted Gum" 9.5 mm Laminate Flooring professionally installed. From first meeting with Allan to having the flooring installed was quite a simple process we are more than happy with, old fashioned service is still alive. Regards Graham and Donna from Altona.

November 30, 2015

Luci Husband

From my early enquiries, visiting the showroom, the site visit and ultimately the installation, I have been thrilled with the professionalism and customer service from the Timber Flooring King. The showroom has an enormous range of gorgeous product. The installation is beautiful. I was informed throughout the very smooth process. Thank you Allan and Romi and team – I’m thrilled with the final result.

November 25, 2015

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4 Comments

Commented: What colour floorboards and recommendationHardware stores are a great place to shop..... If you need a hammer and nails. The saying "jack of all trades and master of none" applies to the big box mentality

December 6, 2015 in Design Dilemma

Commented: Are laminate wood flooring & engineered flooring the same?Hi there I thought I would jump in here a touch as you are on the right track but there are some glaring points that need to be cleared up for you before you go and purchase flooring. Laminate floori...

September 3, 2014 in Design Dilemma

Commented: Australian Houzzer? Say hi!Hi, Its Allan from Melbourne Oak Floors in Oakleigh South - Please feel free to come and visit our Oak Flooring Showroom - Look forward to seeing you soon

January 12, 2017 in Design Dilemma

MELBOURNE OAK FLOORS by Floors Australia Pty Ltd