Deluxe Products Pty Ltd

I ordered a bed on the 3rd of July. I drove to Melbourne the next day on the 4th of July when I got a call advising me that they had made a mistake and the bed I originally wanted had sold out. I then ordered a Luxo Helmi Queen Fabric Bed Frame - Charcoal bed for $219 from Sydney that I had to get shipped to my house for $80 in 7-10 Business days. It never arrived. After waiting an hour for customer service they said they had never shipped it out. Very frustrating, now the bed was advertised for $169 but they wouldn't give me a refund and instead offered me $20 store credit. I am yet to receive my item, It will now take another 2 weeks to arrive and I won't be home to receive it, I Wish I had read some reviews about how horrible this company is! So slow, unhelpful and frustrating, Do not recommend buying from Deluxe Products at all!!!