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About Us
Lumber Furniture prides itself in the creation of beautiful, handcrafted custom pieces made to suit your specific needs. The style is a balance between minimalist form and technical joinery. Each piece is also made to order as our clients all have different needs and requirements.
Services Provided
Custom Furniture
Areas Served
Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra, Darwin
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Business Details
Business Name
Lumber Furniture
Phone Number
0404 039 416
Website
Address
Lumber Furniture
Moorabbin, Victoria 3189
Australia
Followers
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1 Houzz Badge
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11 Reviews for Lumber Furniture
Newest first
Average rating: 3.9 out of 5 stars3.9|11 reviews
Work Quality4.0
Communication4.0
Value4.0
Mia Hunt
Average rating: 5 out of 5 stars
I couldn’t be happier or recommend more highly. Not only do Lumber furniture produce exquisite quality timber items to last the long haul, they do it with impeccable service! Never have I been so happy with my solid timber purchase! Thank you so much Matt and Angelique
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July 5, 2024
I definitely Do Not recommend this company !!
It’s been nearly two years since I have ordered my dining table in June 2022 and I do still not have a dining table.
It took 10 months and very poor communication for completion and when delivered was not what I had ordered and the finish was not satisfactory.
They collected it in July 2023 to be fixed I received no communication till Jan 2024 where I was told it would be ready soon.
It is now June and still no table or communication.
I thought I was doing the right thing by supporting a small Australian business but never again. It has been a nightmare dealing with them.
June 9, 2024
Rocky Roach
Average rating: 5 out of 5 stars
Love my console and buffet. Thanks mate. Great service and fast turnaround
April 27, 2024
![Lumber Furniture](https://st.hzcdn.com/fimgs/fcb3bff7088540cd_6722-w80-h80-b0-p0--.jpg)
Comment from Lumber Furniture:
Thank you so much Rocky for your review. We are so grateful. Your console and buffet do look great and we are happy you love them.
We looked for so long for a table to fit our space. When Lumber delivered our table , we were so happy. The look of the table works so well with our dining area. We had progress updates and photos during the build process. Thank you Lumber Furniture
April 26, 2024
![Lumber Furniture](https://st.hzcdn.com/fimgs/fcb3bff7088540cd_6722-w80-h80-b0-p0--.jpg)
Comment from Lumber Furniture:
Thank you so much for your lovely review! We're thrilled to hear that you found the perfect table to fit your space and that you're happy with how it complements your dining area.
We always strive to keep our clients informed with progress updates and photos, so it's wonderful to know that you appreciated this aspect of our service. Thank you for choosing Lumber Furniture!
Best regards,
Lumber Furniture
We always strive to keep our clients informed with progress updates and photos, so it's wonderful to know that you appreciated this aspect of our service. Thank you for choosing Lumber Furniture!
Best regards,
Lumber Furniture
HU-878220898
Average rating: 5 out of 5 stars
I had a custom buffet made by Lumber Furniture in reclaimed messmate wood in March , and I couldn't be happier with the quality. The craftsmanship is outstanding, and the buffet adds a touch of rustic charm to my home. Highly recommend Lumber Furniture for their workmanship! I loved how I received progress photos along the way.
April 21, 2024
![Lumber Furniture](https://st.hzcdn.com/fimgs/fcb3bff7088540cd_6722-w80-h80-b0-p0--.jpg)
Comment from Lumber Furniture:
Thank you so much for your wonderful review! We're thrilled to hear that you love your custom buffet made from reclaimed Messmate wood. It's fantastic to know that the quality and craftsmanship met your expectations and that the buffet adds that perfect touch of rustic charm to your home.
We always aim to keep our clients informed throughout the process, so it's great to hear you appreciated the progress photos. Your recommendation means a lot to us, and we're delighted to have been a part of creating something special for your space.
Thank you for choosing Lumber Furniture!
We always aim to keep our clients informed throughout the process, so it's great to hear you appreciated the progress photos. Your recommendation means a lot to us, and we're delighted to have been a part of creating something special for your space.
Thank you for choosing Lumber Furniture!
I DO NOT recommend this company.
They are only interested in getting your money. They couldnt care less about getting you your furniture made on time.
They dont respond to email, texts, and calls once they have your money.
Find a genuine furntiure making company to buy from!
March 14, 2024
![Lumber Furniture](https://st.hzcdn.com/fimgs/fcb3bff7088540cd_6722-w80-h80-b0-p0--.jpg)
Comment from Lumber Furniture:
Dear Sandra ,
We deeply regret to hear about your disappointing experience, Sandra. Ensuring timely communication and delivery of high-quality furniture is paramount to us, and it's disheartening to learn that we fell short of meeting your expectations in this regard.
We sincerely apologise for any inconvenience caused. Admittedly, the post covid landscape was a tricky time to navigate for manufacturing, however we did our best to provide updates during that time. Thankfully we are through that now in 2024.
Your feedback is invaluable to us, and we take it seriously. We would like to actively investigate the communication issues you encountered and are committed to making necessary improvements to prevent similar situations from occurring in the future.
We understand the importance of transparency, reliability, and responsiveness in our interactions with customers, and we are genuinely sorry for any frustration or inconvenience this experience has caused you. Please know that we are dedicated to resolving this matter promptly and restoring your trust in our company.
If you're open to it, can you please provide your full name and invoice number as we would appreciate the opportunity to discuss your concerns further and work towards a satisfactory resolution. At this point we don't know who you are. Please feel free to reach out to us directly at enquiries@lumberfurniture.com.au so we can address any outstanding issues.
Once again, we apologise for any inconvenience you've experienced, and we thank you for bringing these issues to our attention. Your satisfaction is our top priority, and we are committed to earning back your trust.
Sincerely,
The Lumber Team
We deeply regret to hear about your disappointing experience, Sandra. Ensuring timely communication and delivery of high-quality furniture is paramount to us, and it's disheartening to learn that we fell short of meeting your expectations in this regard.
We sincerely apologise for any inconvenience caused. Admittedly, the post covid landscape was a tricky time to navigate for manufacturing, however we did our best to provide updates during that time. Thankfully we are through that now in 2024.
Your feedback is invaluable to us, and we take it seriously. We would like to actively investigate the communication issues you encountered and are committed to making necessary improvements to prevent similar situations from occurring in the future.
We understand the importance of transparency, reliability, and responsiveness in our interactions with customers, and we are genuinely sorry for any frustration or inconvenience this experience has caused you. Please know that we are dedicated to resolving this matter promptly and restoring your trust in our company.
If you're open to it, can you please provide your full name and invoice number as we would appreciate the opportunity to discuss your concerns further and work towards a satisfactory resolution. At this point we don't know who you are. Please feel free to reach out to us directly at enquiries@lumberfurniture.com.au so we can address any outstanding issues.
Once again, we apologise for any inconvenience you've experienced, and we thank you for bringing these issues to our attention. Your satisfaction is our top priority, and we are committed to earning back your trust.
Sincerely,
The Lumber Team
OMG Matt our table for our holiday rental is AMAZING, it completes the dinning area and kitchen!! We couldn’t be happier, we absolutely LOVE it!!!! I would recommend you to make a table or furniture to anyone. Family and friends that has come around to see the villa absolutely rave on about your craftsmanship and how superb it is. Thanks again!
January 6, 2023
![Lumber Furniture](https://st.hzcdn.com/fimgs/fcb3bff7088540cd_6722-w80-h80-b0-p0--.jpg)
Comment from Lumber Furniture:
Thank you so much for your review! We're overjoyed to hear that your table has completed the dining area and kitchen of your holiday rental so perfectly. It's wonderful to know that you and your guests love it and appreciate the craftsmanship.
Your recommendation means the world to us, and we're grateful for your kind words. Thank you for choosing Lumber Furniture, and we hope your table brings joy to everyone who visits your villa!
Best regards,
Lumber Furniture
Your recommendation means the world to us, and we're grateful for your kind words. Thank you for choosing Lumber Furniture, and we hope your table brings joy to everyone who visits your villa!
Best regards,
Lumber Furniture
HU-64592658
Average rating: 5 out of 5 stars
I’m very happy with my new Nordic tables for my lounge room, Matt and Angelique were helpful and lovely to work with! Thanks again!
June 16, 2021
![Lumber Furniture](https://st.hzcdn.com/fimgs/fcb3bff7088540cd_6722-w80-h80-b0-p0--.jpg)
Comment from Lumber Furniture:
Thank you for your kind words! We're delighted to hear that you're very happy with your new Nordic tables for your lounge room. It was a pleasure working with you, and we're thrilled that Matt and Angelique were able to assist you so well.
Thank you for choosing Lumber Furniture. We hope your new tables bring you joy for many years to come!
Best regards,
Lumber Furniture
Thank you for choosing Lumber Furniture. We hope your new tables bring you joy for many years to come!
Best regards,
Lumber Furniture
Bill Almbanis
Average rating: 5 out of 5 stars
Just received our new blackout dining table. Thanks to Matt and the Lumber furniture team for helping us through the selection and design. Highly recommend!
December 30, 2019
Shaun Watkins
Average rating: 5 out of 5 stars
We are so happy with our table and chairs purchased from Matt & Angelique at Lumber Furniture. They are a real feature in our dining room. We would recommend to anyone! Thanks guys!
January 1, 2018
![Lumber Furniture](https://st.hzcdn.com/fimgs/fcb3bff7088540cd_6722-w80-h80-b0-p0--.jpg)
Comment from Lumber Furniture:
Thank you so much Shaun for your lovely review. Your table and chairs look perfect in your home.
amanda_hanna68
Average rating: 1 out of 5 stars
We had Lumber Furniture make a dining table for us. Whilst we were happy with the quality of the table, the same could not be said about their customer service. Our table was delivered 8 weeks late and took countless emails, phone calls, and messages to get any return communication from them. When we did receive communication it was rude, patronising, and filled with inconsistent excuses. Our first scheduled delivery was cancelled on the morning of the delivery and when we later expressed our disappointment we were threatened with legal action if we made any negative reviews about them.
Doesn't exactly scream professionalism.
While we do appreciate that delays occur, not once did Lumber Furniture proactively contact us to notify us of any delays. A little tact and some upfront communication would have kept us happy but unfortunately the way this entire experience was handled has left a sour taste in our mouths. We would not be recommending Lumber Furniture to any of our friends and would encourage them to go elsewhere as there are plenty of other timber furniture suppliers around.
In addition, we find it unusual that no other reviews of this company exist on the internet or on social media. Something worth considering before spending your hard earned cash!
November 26, 2017
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I'm sorry to hear about your experience and appreciate you sharing your feedback. I'd like to clarify a few points regarding your order to ensure transparency.
When we began crafting your dining table, we kept you informed by sending several progress photos throughout the build, focusing on the tabletop to ensure you could see the progress clearly. At that point you never mentioned you didn't like it because it had feature.
When the table arrived at your home, you mentioned you were not satisfied with it. Despite this being a rare situation, we went above and beyond by agreeing to remake the tabletop to meet your preferences, sourcing board that were plain and no feature. These days this is not easy as timber is changing.
To ensure the remake met your standards, we carefully sorted through batches of timber that aligned with your expectations. Our commitment has always been to deliver a table that you're completely satisfied with.
We have communicated that your remade table will be ready by the end of June. We're truly sorry for any miscommunication or delays you've experienced, and we are working diligently to finalise your table.
Supporting small Australian businesses like ours is something we value deeply, and we are committed to making things right. Thank you for your patience, and we look forward to delivering a table that meets your expectations.
Best regards,
The Lumber Team