Miss Amara

Amazing service with online lady, so super helpful and so quick

Firstly, the washable rugs are great, especially for high traffic eras and if you have pets etc. The beads on the bottom help it to stay in place despite it being very lightweight. It’s like a soft, fluffy blanket so it’s a pleasure for the tootsies!! Plus the fur babies love it to snuggle on. Additionally, the customer service was unmatched. I ordered 2 rugs and 1 was on back order. Unfortunately this got pushed out from 1 week to 2-3 months so decided to change rugs. Pearl was speedy with her responses, and went above and beyond to ensure the outcome was positive. Hands down never had such an incredible experience sorting the problem out :) We can’t wait to our 2nd rug to arrive in a few short days! Furthermore, Pearl was happy to send photos of the rug so we could determine the true colour, and well as help explain what image reflected the true colour best. Free and fast shipping just an added bonus! Thanks Pearl and the Miss Amara team :)

Pearl was amazing, I missed the discount by 1 day and they were still able to make me an offer so I can complete my purchase!

Wry helpful customer service and fast to reply to emails. I absolutely LOVE my rig. So soft and beautiful colours as showed in on the website.

Thank you Miss Amara for the perfect playmat/rug for my son's playroom. So soft, so gorgeous. Highly recommend.

I am very impressed with my new jute rug. The quality is very evident and I am sure it will serve me well for some time. The follow up from your office was welcome and shows that you had the customer's best interest foremost

Great help, very friendly and personable! Came back to me quickly after finding the answer to my question. Thanks!

Very friendly and helpful when I had an issue with my order

It is an Australian business. I received the order on Gold Coast very quickly in few days. I had a great support and speedy responses from the customer service team because ai forgot to include the unit number in the address. Everyone was great and the product is beautiful. I will definitely buy more from Miss Amara. Thanks, Kalu

So helpful with on line query. Excellent price matching. Looking forward to receiving rug, many thanks ☺️

Customer service is impeccable. Really understood an issue I was raising from my perspective and because of this made a decision that was well considered and addressed the issue. I would definitely recommend and shop from here again.

My stylist was incredibly helpful with suggestions and advice, and as usual with the MA team, nothing was too much trouble. I had had a problem with a previous MA rug (which we adored), and when I reached out to the help desk, I was absolutely blown away by the help I was given, and by the fact that after sending photos, I was offered either a full refund or a replacement straight away, with cost-free return with a courier from our front door to MA . I don't know of any other company who goes above and beyond the way MA does. I have since chosen a new rug with the help of a stylist and wouldn't choose any other rug company in the future. I absolutely LOVE Miss Amara ❤️