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About Us
Creating a new look at home can be easy as changing your accessories. We think it should be as easy (and frequent!) as your wardrobe update. Our mission at Miss Amara is to make buying rugs such a simple, affordable and stimulating experience that you'll be inspired to change up your look more often.
Services Provided
Rugs
Awards
National Retail Awards - Innovation Champion of the Year 2022
Category
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179 Reviews for Miss Amara
Newest first
Average rating: 4.8 out of 5 stars4.8|179 reviews
Work Quality4.8
Communication4.8
Value4.7
So helpful with on line query. Excellent price matching. Looking forward to receiving rug, many thanks ☺️
January 19, 2025

Comment from Miss Amara:
Your feedback made our day! We’re so glad you’re happy with our service. Looking forward to serving you again! - Tatiana from Miss Amara
HU-356844302
Average rating: 5 out of 5 stars
Customer service is impeccable. Really understood an issue I was raising from my perspective and because of this made a decision that was well considered and addressed the issue. I would definitely recommend and shop from here again.
January 17, 2025

Comment from Miss Amara:
Thank you for your wonderful review! We are committed to providing the best service and product quality to our customers. We look forward to serving you again in the future! - Fern from Miss Amara
nikkimstevens61
Average rating: 5 out of 5 stars
My stylist was incredibly helpful with suggestions and advice, and as usual with the MA team, nothing was too much trouble. I had had a problem with a previous MA rug (which we adored), and when I reached out to the help desk, I was absolutely blown away by the help I was given, and by the fact that after sending photos, I was offered either a full refund or a replacement straight away, with cost-free return with a courier from our front door to MA . I don't know of any other company who goes above and beyond the way MA does. I have since chosen a new rug with the help of a stylist and wouldn't choose any other rug company in the future. I absolutely LOVE Miss Amara ❤️
December 12, 2024

Comment from Miss Amara:
We’re absolutely delighted to hear that you had such a wonderful experience with our service! It’s fantastic to know that you took advantage of our complimentary styling service and that you’re happy with your new rug. We put a lot of effort into ensuring our customers find exactly what they’re looking for, and it's rewarding to hear that it made a difference for you. We can’t wait to welcome you back soon for your next project; we’d love to assist you again! - Tatiana from Miss Amara
HU-104090403
Average rating: 5 out of 5 stars
Customer service and attention is unmatched.
Quick response time and very friendly. Something we don’t see much of anymore.
December 3, 2024

Comment from Miss Amara:
We’re so glad you had a great experience with us and love your rug! Thank you for your kind words. We look forward to helping you again! - Tatiana from Miss Amara
Safiyya Kirsten
Average rating: 5 out of 5 stars
Amazing Amazing customer service! Their rug return policy went seamless for me and when I had an issue with processing my payment the second time round Sheryl in the online customer service chat was super friendly, helpful and made the whole process so easy to deal with! I wish more businesses were this pleasant to deal with. Thank you and cant wait to receive my rug!
November 17, 2024

Comment from Miss Amara:
Thank you for your wonderful review! Glad Sheryl was able to help you- we're so lucky to have her! Your feedback motivates us to keep delivering the best. See you on the website again! -Ann from Miss Amara
When it came to pulling the trigger on a rug for our living room, I was incredibly indecisive. After all, there are so many options and it can make or break a room! Stylist Fern was instrumental in helping me hone in on what my style was and what would actually work in our space, given our particular needs. She dissuaded me from products and materials that were better suited to lower traffic areas and helpfully nudged me towards those best suited to homes with pets and children. On top of being knowledgeable and thoughtful in her responses, Fern was also very accomodating to my various queries and emails, and always responded promptly. I highly recommend Miss Amara on the basis of their exceptional customer service (and having bought from them before, can also attest to their high quality of rugs!).
October 29, 2024

Comment from Miss Amara:
We're thrilled to hear that you love our rug. Glad Fern was able to help you- we're so lucky to have her! Your feedback motivates us to keep delivering the best. Looking forward to serving you again! -Ann from Miss Amara
Miss Amara rugs has been the best online company that I have used in years! I cannot praise this company enough for their customer service, online styling advice, fabulous website and beautiful rugs. This has made my online shopping experience nothing but pleasant. I will certainly be using them again.
October 21, 2024

Comment from Miss Amara:
We are incredibly grateful for your fantastic review! We consistently aim to deliver the highest level of service to exceptional customers like yourself. Your loyalty over the years has not gone unnoticed, and we are truly thankful for your continued support. We look forward to the opportunity to continue serving you! - Tatiana from Miss Amara
Sonja Brien
Average rating: 5 out of 5 stars
I just wanted to share that my gorgeous Vesper rug has finally arrived, and I couldn’t be happier!
It looks absolutely stunning in our space and has truly transformed the room.
The colors and texture are even more beautiful in person.
Thank you for your fantastic support throughout the ordering process, and for the Rug Care Guide—it’s been super helpful in making sure I keep it looking its best.
I’m so glad I chose the Vesper!
October 1, 2024

Comment from Miss Amara:
Thank you for the amazing review! We're so glad to hear that both our product and service have exceeded your expectations. Your support means everything to us! - Tatiana from Miss Amara
HU-851904411
Average rating: 5 out of 5 stars
Received my 2 rugs. Absolutely delighted with quality!!
So soft!
Thank you so much!!
October 1, 2024

Comment from Miss Amara:
It’s always a pleasure to hear from happy customers! Thank you for the kind words, and we look forward to serving you again soon! - Tatiana from Miss Amara
HU-331881476
Average rating: 5 out of 5 stars
Very happy with the rug! The customer support I received when seeking some information after the purchase was prompt and helpful.
September 24, 2024

Comment from Miss Amara:
We're thrilled to hear that you love our rug. Your feedback motivates us to keep delivering the best. Looking forward to serving you again! - Tatiana from Miss Amara
HU-42406250
Average rating: 5 out of 5 stars
I purchased Serena Ivory Rug
(330cm x 240cm) it is absolutely gorgeous & exactly as described. It did not curl up, it lay flat immediately after unwrapping.. customer service is so helpful & item was received within a few days. Will order a kitchen runner & rug for the bedroom as well !
August 16, 2024

Comment from Miss Amara:
We're thrilled that you loved your Miss Amara rug! We are committed to providing the best service and product quality to our customers. We look forward to serving you again in the future! -Ann from Miss Amara
HU-901880003
Average rating: 5 out of 5 stars
Beautiful rug. Perfect for our space and had a lot of positive comments from visitors.
August 7, 2024

Comment from Miss Amara:
Thank you for your wonderful review! We are committed to providing the best service and product quality to our customers. We look forward to serving you again in the future! - Tatiana from Miss Amara
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Business Details
Business Name
Miss Amara
Phone Number
(02) 8015 5926
Website
Address
Sydney, New South Wales NSW 2142
Australia
Typical Job Cost
$100 - $3,500
Pricing depends on the size of the rug, the materials it is made with (e.g. wool vs acrylic), how it is made (e.g. machine vs hand made) and its style.
Followers
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Credentials
4 Houzz Awards
3 Houzz Badges
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3 Ideabooks
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