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About Us
Creating a new look at home can be easy as changing your accessories. We think it should be as easy (and frequent!) as your wardrobe update. Our mission at Miss Amara is to make buying rugs such a simple, affordable and stimulating experience that you'll be inspired to change up your look more often.
Services Provided
Rugs
Awards
National Retail Awards - Innovation Champion of the Year 2022
Category
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188 Reviews for Miss Amara
Newest first
Average rating: 4.8 out of 5 stars4.8|188 reviews
Work Quality4.8
Communication4.8
Value4.7
HU-858597221
Average rating: 5 out of 5 stars
Amazing service with online lady, so super helpful and so quick
May 14, 2025

Comment from Miss Amara:
We're so glad you love our service! We're always here to provide the best customer service! Can't wait to see you back on the website! - Tatiana from Miss Amara
HU-787252652
Average rating: 5 out of 5 stars
Firstly, the washable rugs are great, especially for high traffic eras and if you have pets etc. The beads on the bottom help it to stay in place despite it being very lightweight. It’s like a soft, fluffy blanket so it’s a pleasure for the tootsies!! Plus the fur babies love it to snuggle on.
Additionally, the customer service was unmatched.
I ordered 2 rugs and 1 was on back order. Unfortunately this got pushed out from 1 week to 2-3 months so decided to change rugs.
Pearl was speedy with her responses, and went above and beyond to ensure the outcome was positive. Hands down never had such an incredible experience sorting the problem out :)
We can’t wait to our 2nd rug to arrive in a few short days!
Furthermore, Pearl was happy to send photos of the rug so we could determine the true colour, and well as help explain what image reflected the true colour best.
Free and fast shipping just an added bonus!
Thanks Pearl and the Miss Amara team :)
March 23, 2025

Comment from Miss Amara:
Thank you very much for taking the time to write a fantastic feedback! We truly appreciate your kind words and we are fortunate to have Pearl as part of our team. It brings us great joy to hear that you’re enjoying your new rug and that your shopping experience with us was seamless. We hope to have the opportunity to assist you with your next rug journey. Best regards! - Fern from Miss Amara
Pearl was amazing, I missed the discount by 1 day and they were still able to make me an offer so I can complete my purchase!
March 23, 2025

Comment from Miss Amara:
Thank you so much for your wonderful review, Vicky! We're really lucky to have Pearl in our team. Your positive feedback truly means a lot to us. We look forward to serving you again in the future and thank you once more for your kind words! - Fern from Miss Amara
HU-868590385
Average rating: 5 out of 5 stars
Wry helpful customer service and fast to reply to emails. I absolutely LOVE my rig. So soft and beautiful colours as showed in on the website.
March 22, 2025

Comment from Miss Amara:
We’re absolutely delighted to hear that you had such a wonderful experience with our service! We can’t wait to welcome you back soon on the website - we’d love to assist you again! - Fern from Miss Amara
Lauren L
Average rating: 5 out of 5 stars
Thank you Miss Amara for the perfect playmat/rug for my son's playroom. So soft, so gorgeous. Highly recommend.
March 21, 2025

Comment from Miss Amara:
Thank you so much for taking the time to write a review, Lauren! We really appreciate your feedback and we're grateful that you found the perfect Miss Amara rug for your son's playroom! Until your next rug journey - Fern from Miss Amara
I am very impressed with my new jute rug. The quality is very evident and I am sure it will serve me well for some time. The follow up from your office was welcome and shows that you had the customer's best interest foremost
March 19, 2025

Comment from Miss Amara:
We love hearing such positive feedback from our valued customers like you! Your appreciation for our product and customer service means a lot to us. We promise to continue providing the best experiences possible. Looking forward to serving you again soon! - Tatiana from Miss Amara
HU-773392163
Average rating: 5 out of 5 stars
Great help, very friendly and personable! Came back to me quickly after finding the answer to my question. Thanks!
March 17, 2025

Comment from Miss Amara:
We love hearing such positive feedback from our valued customers like you! We promise to continue providing the best experiences possible. Looking forward to serving you again soon. - Tatiana from Miss Amara
Very friendly and helpful when I had an issue with my order
March 14, 2025

Comment from Miss Amara:
It’s great to hear that you had such a positive experience! We’re thrilled you love your experience with us and we look forward to serving you again! - Tatiana from Miss Amara
HU-792336884
Average rating: 5 out of 5 stars
It is an Australian business. I received the order on Gold Coast very quickly in few days.
I had a great support and speedy responses from the customer service team because ai forgot to include the unit number in the address. Everyone was great and the product is beautiful.
I will definitely buy more from Miss Amara.
Thanks,
Kalu
March 11, 2025

Comment from Miss Amara:
Thank you for the fantastic review, Kalu! We’re so happy to hear that you’re enjoying your rug and had a great experience with us. Looking forward to serving you again soon! - Tatiana from Miss Amara
So helpful with on line query. Excellent price matching. Looking forward to receiving rug, many thanks ☺️
January 19, 2025

Comment from Miss Amara:
Your feedback made our day! We’re so glad you’re happy with our service. Looking forward to serving you again! - Tatiana from Miss Amara
HU-356844302
Average rating: 5 out of 5 stars
Customer service is impeccable. Really understood an issue I was raising from my perspective and because of this made a decision that was well considered and addressed the issue. I would definitely recommend and shop from here again.
January 17, 2025

Comment from Miss Amara:
Thank you for your wonderful review! We are committed to providing the best service and product quality to our customers. We look forward to serving you again in the future! - Fern from Miss Amara
nikkimstevens61
Average rating: 5 out of 5 stars
My stylist was incredibly helpful with suggestions and advice, and as usual with the MA team, nothing was too much trouble. I had had a problem with a previous MA rug (which we adored), and when I reached out to the help desk, I was absolutely blown away by the help I was given, and by the fact that after sending photos, I was offered either a full refund or a replacement straight away, with cost-free return with a courier from our front door to MA . I don't know of any other company who goes above and beyond the way MA does. I have since chosen a new rug with the help of a stylist and wouldn't choose any other rug company in the future. I absolutely LOVE Miss Amara ❤️
December 12, 2024

Comment from Miss Amara:
We’re absolutely delighted to hear that you had such a wonderful experience with our service! It’s fantastic to know that you took advantage of our complimentary styling service and that you’re happy with your new rug. We put a lot of effort into ensuring our customers find exactly what they’re looking for, and it's rewarding to hear that it made a difference for you. We can’t wait to welcome you back soon for your next project; we’d love to assist you again! - Tatiana from Miss Amara
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Business Details
Business Name
Miss Amara
Phone Number
(02) 8015 5926
Website
Address
Sydney, New South Wales NSW 2142
Australia
Typical Job Cost
$100 - $3,500
Pricing depends on the size of the rug, the materials it is made with (e.g. wool vs acrylic), how it is made (e.g. machine vs hand made) and its style.
Followers
91 Followers
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Credentials
5 Houzz Awards
3 Houzz Badges
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3 Ideabooks
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