Miss Amara

The ladies at Miss Amara were fantastic! I loved that they offered suggestions, all of which were well suited, they promptly responded to emails. The only thing I didn’t like was that the courier company didn’t give a delivery date, or call prior/when the delivery took place

I absolutely love our rug, it’s so beautiful and well made. I’m always getting asked where it’s from. I loved the online chat feature, the free Australia wide delivery, the fact that if your rug doesn’t suit your space, they’ll pick it up and you can purchase another one and there’s also online styling advice which is very handy also. A very happy experience, I couldn’t recommend them more!

Absolutely in LOVE with the beautiful Azusa rug we received from Miss Amara Loves. The delivery arrived really quickly and their customer service were excellent at answering any questions, even helping to give advice on which design would best suit our needs! Love that they offer a free exchange service, picking a rug can be hard it’s so nice to know if your choice doesn’t quite suit you can send it back and exchange it for free. Will definitely use them again in the future.

I never thought I would be writing a review for a rug buying experience, but after purchasing a round rug from Miss Amara, I need to! I loved the ability to see the rug in my room, via their website before purchasing; additionally, I ordered the rug without any stress because I knew I could return it at no extra cost. The rug arrived to our door four days after we ordered, and we loved it. The quality of the rug is beautiful, costumer service was really prompt answering my questions, and the value was excellent. Now I just need to find some more rooms or order more rugs=)

Loved the online feature of using my exisiting room to match up with all the rugs I was trying to decide on. As a result, I chose the perfect rug on the first go. Knowing I could return it if it didn't suit gave me piece of mind. I've bought big items online before and had to return them and it was a nightmare to take back. Miss Amara just simply everything and its a breath of fresh air. Plus - our new rug is awesome and great quality.

I bought a rug from Miss Amara and felt confident to do this online, as I was "allowed" to send it back if it did not suit my room. The customer service was amazing and very responsive and I didn't need to send my rug back. Love it and was given ideas from the team to make my choice easier. Would definitely use this company again!!

I purchased 2 rugs from Miss Amara and both quality of the rug and customer service were excellent. I chose to go with Miss Amara because of their free shipping and generous 30 days return policy. This was particularly important to me for purchasing online products and the return process proved to be hassle free, with the courier picking up the rug right from my door. The team at Miss Amara (I dealt with different staff members throughout the process) bent over backwards to accommodate my situation and were very responsive and followed through. The team was also flexible with their policy to accommodate my exception situation and were not totally policy driven and rigid like some other online stores I have dealt with. Miss Amara is truly about ensuring the customer finds the perfect rug for their home. I would highly recommend this online store to my family and friends.

I purchased the Hella Black & White Cotton Flatweave Rug and I absolutely LOVE IT. The quality is just amazing! It really compliments the room! I Loved the range of sizes Miss Amara offers! That was the main problem I was having on finding a rug, but Miss Amara had the perfect sized rugs to fit my space! Their service is so helpful, you send them a photo and they email you great advice on which rug to buy! Highly recommend !!! xx

They advertise free and easy returns. What they don't tell you is that it takes over 30 business days for your refund to be processed AFTER the item is returned to their warehouse. I would not recommend this company. It is misleading to advertise free and easy returns and omit the fact that the refund will take an exceptionally long time to be processed.

Love Miss Amara's rugs and efficient customer service! Really excited by the range and quality of the rugs - would highly recommend!