Cougar Homes Pty Ltd

One star because the kitchen cupboards are ok and the ceiling fans are ok. Everything else was built really badly! My family's house took YEARS to build, the work was BELOW-standard and had to be fixed by another builder to make the house liveable. The house could not be moved into until Cougar had fixed the problems and they only visited the house every few weeks to make really poor repairs. There was a problem in EVERY part of the house. If you choose to build with Cougar homes don't be surprised if they go bankrupt mid-build due to the numerous court cases they are currently facing and don't be surprised if you have to tear the house down and build again with someone else at your own expense. If our family had known they were like this they would NEVER have chosen them. Be warned - don't make the same mistake. Your payments will be paying for repairs to other homes and court cases of other customers and you will end up wearing the cost with a badly built house that takes years to build, if it gets finished at all. I don't know how they sleep at night! Ruining the hopes and dreams of Australian families for years now.... How they keep their building licence is beyond me

Chloe from Cougar Homes was the most informative knowledgeable sales agent I met, she suggested lots of cool additions to make my home special, and I didn't notice any extra cost, things like window heights the facade etc, no other company came close. It's now 2 years since completion and I have waited to see what sort of backup there was, also for problems to surface. The result is amazing no problems top finish full backup from contractors, in the event something needed attention. In the end the product is good, the service great, site manager was exceptional, all round we are very happy although I never got to meet the builder in person which I think is important. Final price came in as quoted, can't do better than that, office staff were great, I highly recommend their service, price finish it's all there at Cougar Homes Cairns.