Flascon Construction Group

Thank you Jay, Ross, Courtney and the FCG team for a wonderful building experience! We truely appreciate your dedication, attention to details and most importantly amazing customer service. Your honesty and integrity is the key quality that makes you an excellent builder, when things didn’t go as plan you went extra mile to get the good outcome for us. Jay is extremely experienced and always come up with cost effective solution. He is really approachable and very responsive with emails and calls, everything is well communicated, agreed and documented. We have not regret any of the decisions we made, highly recommend FCG as a trusted builder. It has been a pleasure working with you all and we looking forward to build with you again in the near future!

"Look no further" that's what I would say to the new home builders. And this is pretty much what happened to us since Jay and I had my first long constructive conversation in response to my web inquiry. From that point onwards we never looked back or had a second thought in mind because it was so easy to deal with him. Things just kept rolling since then without any hold-ups and one could imagine this is only possible when you feel comfortable and receives prompt responses even if occasionally we felt it might be a dumb question. Jay and Ross are truly professionals and experts in the construction industry so as Courtney helped a lot in selections and keeping things neat and tidy. A very collaborative, passionate team with customer satisfaction is top on the list. This was very well seen and received throughout the build process in the form of one on one on-site meetings, accommodating changes to the original design, expert opinions, effective engagement, and simple checks asking "are you happy?" We had a very satisfying experience working with FCG team. The build is an exact replica of what was in the plans with a quality finish. The team delivered to their brand promise "bespoke luxury home builder".

We are so impressed with the level of service, quality of work and quality of product Jay and the team at Flascon Construction Group offer. They listened to our every need and they clearly explained everything to us. Nothing was to hard for them to do. We highly recommend Flascon Construction Group.

To Jay and the Flascon team, Thank you all so much for building our beautiful home. You made the building journey so stress free and easy. Your customer service skills are impeccable, and go out of your way to give us as clients what we want. Highly recommend

From our experience, the level of service, dedication and personal commitment from Jay and members from Flascon team was beyond exceptional. There were many times pre-contract and during the build where we were confused and Jay, Courtney or Ross would always be ready to give an honest opinion on what they thought was best for us. We've been in the past with other builders (especially large project builders), where our job is just another project number and all they care about is making sure what's written is delivered to a reasonable standard. But with Jay and the Flascon team it's genuinely about you and not getting some reason or recommendation that makes their job easier or some other benefit to the builder. Even after the contract was signed, any changes that we wanted to make (most were because we hadn't thought of it beforehand) were accommodated and charged at an honest fair price without all sorts of admin fees that some builders charge to either deter you from making changes or taking the chance to rip you off once you're locked in. A small example I'll share, quite sometime after we had finalised our selections, we had forgotten to advise that some places we wanted black tap wear and only remembered during a walk through to decide on the exact locations of where things should be installed. Despite our selections being finalised and delivered, Courtney and Ross went out the their way to change it so that we got what we wanted. There are many other examples I can share where Jay and his team went out to of their way to accommodate our requests, which is why we've confidently referred Jay and Flascon to our family and friends who are wanting to build. To summarise, I can honestly say that Jay is a man of principles and his personal values clearly reflects through the company, his team members at Flascon and other parties that you'll have to deal with (e.g. electrician, cabinet maker). Deciding to go ahead with Flascon was honestly the best decision we made and we're very happy that we entrusted Jay to make our dream home into a reality! Raynesh & Pratiksha

Flascon Construction Group have built our dream home and we are very proud of our decision to have built with them. They are a passionate team that takes personal interest to ensure they achieve the best outcome for you. Jay and Ross made our build process very seamless with excellent communication throughout the build, practical advice, commendable customer service, and great attention to detail. We had very specific requirements with our design and house layout, and Jay worked patiently with us to accommodate all our needs. Jay’s communication throughout the build process meant that we were well informed of the progress and next steps, and did not have to follow up. The team’s professionalism, flexibility to accommodate changes and regular updates made the entire experience enjoyable. Jay and Ross have been extremely responsive and have provided exceptional support even after our handover. We highly recommend Flascon to anyone looking to build a new home. You won’t be disappointed!

To Jay, Ross and the whole Flascon team, thank you so much for building our beautiful new home! Throughout the build you were all very professional, extremely knowledgeable and had great systems in place making the build run very seamlessly. The end result was a very well built home by amazing trades who had an impeccable standard of finish. We are extremely happy with the finished product and how it was completed under budget, and before the contract due date. If anyone is shopping around for a builder I highly recommend Flascon Construction Group. Thank you and I look forward to working with you more in the future!

The Flascon team has been an absolute pleasure to work with. A wonderful example of a close-nit company that goes above and beyond to live up to its values. From design, build to interior selections, Jay worked closely with us to achieve a home we are thrilled with. The level of knowledge, professionalism and honestly displayed by Jay is truly incredible. Quality of work and craftsmanship is of a very high standard. From first-hand experience, we can truly say that Jay always strives for continuous improvements and does everything to achieve the best possible outcome for his clients. We were really impressed by Jay’s patience and flexibility in engaging with us into months of planning and accommodating various changes we made before and after going into contract. Jay even adapted to our working style of making interior and colour selections while we saw the house take shape during its construction. Our build finished ahead of time. Any minor issues post-handover were promptly resolved. Whether it was design, construction or post-handover, the level of customer service from Jay and Ross is consistently outstanding and beyond compare. Put simply, Jay is a man of his word and does what he promises. His display of trust, passion and commitment to achieve the best is the hallmark of the Flascon brand. Thank you to Jay, Ross and the team for a wonderful home and experience! Vivek & Vanisha

I strongly recommend that anyone wanting to build...and wanting a quality product with fantastic service and transparency get in touch with Flascon. We can honestly say that working with Jay, Ross and their team had been a great experience. Jay has been a pleasure to work with. From our first meeting he has provided us with excellent advice and guidance. He’s provided us with options so we have been able to manage our budget accordingly. He is always available to talk through any ideas and we are provided with regular updates. Jay and Ross are very hands on, no detail is missed.

FCG built out first home (over 400k). Project was within budget and timeframe. Jay and Ross are responsive, efficient, and very professional. We had easy on-site access. They paid attention to details, and have high standards for their work, as well as the subcontractors' work. They provided valuable design input, then ensure the house looks great, but is also practical and financially sensible. Highly recommend!

Jay and FCGs has built three high end residential homes for me and I totally recommend him. The service he provides from the planning stage until completion is outstanding and beyond what you would receive from any project builder. The projects were completed on time and within budget. Jay is extremely passionate and particular about what he builds and he surrounds himself with other subcontractors who are also passionate and particular of their work. I found that nothing is to difficult for Jay and his knowledge of construction is outstanding. Once again, I totally recommend Jay. Sam- Tarragindi.