Pipe Perfection Plumbers
14/168 - 180 Victoria Road
Marrickville, New South Wales 2204
Bathroom Renovation, Bathtub Installation, Bathtub Repair, Drain Cleaning, High Pressure Water Jetting, Plumbing Inspection, Plumbing Repair, Sewer Cleaning, Sewer Line Repair, Sump Pump Installation, Tankless Water Heater Installation, Tankless Water Heater Repair, Tap Installation, Tap Repair, Toilet Installation, Toilet Repair, Trenchless Sewer Repair, Water Heater Installation, Water Heater Repair, Water Leak Detection, Water Line Installation, Water Main Installation, Water Main Repair, Roof repair, Roof leak testing, Gutter installation, Stormwater pipe repair and installation, Roof installation
Marrickville, Inner West Sydney, Eastern Suburbs Sydney, Newtown, Erskineville, Mascot, Earlwood, Leichardt, Ashfield, Strathfield, Burwood, Five Dock, Lidcombe, Darlinghurst, Ultimo, Surry Hills, Botany, Maroubra, South Coogee, Randwick, Bondi Beach, Rose Bay, Vaucluse, Tempe, Alexandria, Double Bay, Bronte, Clovelly, Tamarama, Rozelle, Balmain, Paddington, Pyrmont, Waterloo, Kensington, Zetland, Forest Lodge, Roseberry, Roselands, Kingsgrove
Australian House & Garden Magazine "Best in the Business" 2013 and 2014 NSW Office of Fair Trading Contractors license Enviroplumber
But in January, when payment wasn’t made again, we followed up to find that there were more things you were upset about. I came out personally, and set out to make it right so we could settle everything. I felt that I got the work to where it should be. Of course, I did this at no cost to you. I also took enough money off the bill to more than cover your concerns as recompense. I'm very surprised about the gas hob as you and I were there together - I recall you taking the old one out and I put it in there and then at no cost to you. I don't recall there being any issue at the time? I understood that when I left, you were satisfied with all the work we had done.
Happy customers are something that we do care about and it’s genuinely upsetting to every person that works here including me. We will be adjusting our processes about roofing recommendations in circumstances such as yours to ensure clarity in future and I have reviewed your job with my plumbing staff so we can all learn from the experience. Again, I can only say that I’m sorry our efforts were not enough to meet your needs and thanks for your feedback.