When our clients, a young professional couple with two small children, reached out to us, they had already gone through a stressful experience with another builder who was supposed to renovate their main bathroom and ensuite. They had chosen that builder after receiving a cheaper quote than ours, only to regret that decision later. Once the project with the other builder began, they faced a poorly managed process and huge cost variations. They soon realised that wasn’t the renovation experience they had in mind, so they reached out to us, regretting not having chosen Brilliant SA from the outset. We were more than happy to step in and help them achieve their vision for their dream bathroom and ensuite!