Substance Within

Sally has been a joy to work with in styling our apartment! With her professional expertise in interior design and decorating she helped inspire us from the beginning in creating a vision inspiration board. With this in mind she sourced unique pieces from a large selection of suppliers. Due to Covid it was very challenging to be able to go out and look at items in person, however, Sally made this process so easy by providing swatches and a digital floor plan so we could visualise how each item would look like and fit into the space. This made our choices so much easier! Our home has come together so beautifully all thanks to Sally and we enjoy coming home to our space everyday. I cannot recommend and thank Sally enough!

I have had the absolute pleasure of working with Sally from substance within over the past two months. She’s been spot on from her design ideas to the smallest finishing touches and actually listens to her customers to make sure they get exactly what they want.

Working with Sally was a very enjoyable experience. This was our first time using an interior designer, and we weren’t too sure what to expect. Sally was great at listening to us and providing us with fantastic options without overwhelming us. There was great open communication. We also love the concepts and products she chose for us and are so happy with the final result.

Sally provided design and planning for the interiors of my extention. Her insight, ideas and collaboration have proven to be invaluable to the project. Sally is a delight to work with. She is responsive to communication and I have found her reliable and trustworthy. I initially sort her services for our bathroom, that turned out beautiful, so I extended her scope of work to include the living areas. I am very pleased with the results so far. I would highly recommend Sally to anyone considering a renovation project. Kym Patterson

My very small bathroom was extended to accommodate our young family of five. Sally designed the layout of our new bathroom perfectly to suit our needs, coordinated with trades, sourced great products and implemented the gorgeous aesthetics. She made sure she listened to what we wanted, but was also great with her suggestions and ideas. Always friendly, easy to communicate with and nothing seemed liked too much trouble. We couldn’t be happier with the end result. There is a real wow factor when entering our bathroom now, that we could not have achieved without Sally. We will definitely be using Substance Within for further projects in our home.

My husband and I engaged Substance Within when we began our home renovation in 2018. Sally has assisted us with designing our new kitchen, bedrooms, powder room, indoor and outdoor living spaces. It has been fantastic having someone to guide us through the process, and help us realise the vision we had. Our home has undergone a major transformation and is now quite contemporary and very functional. We were really impressed by Sally’s concepts which contribution to quite a lot of the structural changes we have made. We had a number of custom furniture pieces designed which are unique, stand out pieces! We are continuing to work with Substance Within as we finish the build process and continue to add decorative elements to the house. We wouldn’t hesitate to recommend Substance Within no matter the size of your project, Sally is very invested in her work!

Working with Substance Within, has been a pleasure. Our businesses are built on a similar ethos - going the extra mile for our clients, to deliver excellent quality results and personalised service. Sally is a creative and invested professional who provides valuable advice and added value to the projects she is involved in. Looking forward to working together again!

Sally organised a plantation shutter for me and it couldn't have been easier. She sourced a product that was well priced and great quality, and organized the installation which was seamless. Sally was a pleasure to deal with and I'd highly recommend Substance Within.

Sally was really diligent in finding the perfect bedside tables for our master bedroom. My husband and I really wanted solid wood but everything we found was either tacky and cheap looking or too expensive! Not knowing where to look next, I asked Sally for her advice and she took me to see the bedside tables at the trade showroom – they were in stock and we took them home that day! It saved us running around all over and we couldn’t be happier. Absolutely recommend Sally for her advice, product knowledge and customer service. Thanks Sal.

It was great working with Sally as she knows her job really well. Very much accommodating with budget and time and understands the need of client.

I recently enlisted Sally’s help with a small project in my home office. On completion, I was able to appreciate how an Interior Designer can add value and stay within my budget! Sally went out of her way and was friendly and accommodating. She took all the stress out of this project, liaising and following up with the relevant tradies to get the best price, product and service - I will be using Substance Within again, and would absolutely recommend Substance Within!

Sally took the hassle out of choosing a company to install plantation blinds in my lounge. Her professionalism, enthusiasm and knowledge made the process so easy. Sally discussed different options, ideas and confirmed that shutters would be the best choice. After that i left it up to Sally and the blinds were installed hassle free 10 weeks later. The price was very competitive and workmanship very good quality. Thank you Sally for being here to overview the installation. Your friendly outgoing personality and passion for design and wealth of ideas made the morning such fun. The possibility of other projects were discussed. Sally listened to my suggestions and I would be very comfortable using her design service for future renovations.

Thanks again Sally for all your input into our 2017 refurbishment. If you often feel your ears burning it’s because I am mentioning your name when people are questioning me about where I sourced various items. You were a great resource as we took on the various stages of our renovation. You always came on board supplying me with names of reliable distributers, trades people or websites that directed me to a range of available materials which you correctly perceived would be to our taste. This was not only time saving for my part but also eliminated the feeling of becoming overwhelmed when confronted with too much choice. Thanks to you our “house renovation journey” has been a happy experience, converting our house from a 70’s style to one that is more modern and up to date with today’s fashions. Libby Wilson – Mother-in-law

Sally assisted me with new window dressings for bedrooms and lounge. She listened to my needs and vision and provided valuable recommendations in sourcing a quality product and service at a reasonable price. Thanks Sally for your guidance, I am delighted with the result.

We felt Sally engaged with our vision, and was the only designer we had through who really listed to our requirements. Sally’s enthusiasm in developing our kitchen design for our needs, while keeping us current with product selections and up to date trends, not only gave us a functional kitchen but one our family can enjoy for decades. Start to finish we were kept informed and felt in control and not pressured to make decisions, we were entirely comfortable. Upwey Family of Five.

Sally has an evident passion for interior design. Her skills in researching products and sourcing materials to best suit the client is impressive. Although I was happy with my initial design I’m so glad I consulted Sally as her ideas took it from good to great. She was able to show me on paper what the tile pattern would look like on the floor with different sized tiles so I could work out exactly what size I liked and needed. She then managed to source the perfect tile when I was not able to find one anywhere. I’m so pleased with the final outcome and would happily recommend Sally as someone who listens to your requirements and then builds on them to make your home exceptional.

I have used the services of Design by Substance Within several times over the past 2 years during a major house renovation. Each time I have approached Sally for advice or assistance she has been enthusiastic and timely. Her product knowledge is exceptional and her suggestions are always tailored to suit the period of my home, my own personal style and preferences and the budget I'm working within. She has great contacts within the industry and has been able and to source the best prices for products and jobs and she is always on hand to manage trades and deliveries. She is also extremely capable when it comes to finding solutions for difficult spaces; most recently she was able to source me a beautiful mirror for a very tight hallway space, which has brought light to the hallway and completely opened up the space visually. I will continue to employ the services of Substance Within and recommend them to anyone needing design assistance.

I originally approached Sally for advice on optimising the functionality of the outdoor space so that it became an extra room. The interior of my home is small and therefore I really needed another area to entertain. The workmanship on the decking is immaculate! I would't have thought to use the picture frame boarder but I admire it every time I am in the space. The next stage will be to plant out the garden beds, which Sally is also helping to arrange when I am ready. I have also always wanted plantations shutters, but thought they were out of my budget. Sally was able to use her industry contacts to obtain a price that was considerably less than the direct quote I received! I am so happy with the affordability, professionalism and genuine care that Substance Within Design and Sally herself have delivered. I would not hesitate to recommend working with Sally on your next project!