Kitchens & Bathrooms Squared
43 Martin Place
Glen Waverley, Victoria 3150
Kitchen Installation, Kitchen Renovating, Project Management, 3D Rendering, Custom Kitchen Cabinets, Home Renovation, Bathroom Renovations, Bathroom Design
Glen Waverley, Nunawading, Blackburn, Mitcham, Ringwood, Park Orchards, Warrandyte, Forest Hill, Vermont, Wantirna, Box Hill, Mont Albert, Burwood, Templestowe, Doncaster, Mount Waverley, Donvale, Doncaster East, Ringwood North, Croydon, Croydon Hills, Knoxfield, Knox, Croydon North
Winner-Best Kitchen $25,000 - $40,000 CABINET / Makers Association Awards Designer of RACV WINNER Best Stand Kitchen and Bathrooms Designer of RACV WINNER Best Kitchens and Bathroom Stand Designer of RACV RUNNER UP Best Overall Show Stand Under 18m2 Best of Houzz 2017
Although we could not help you, we are very sorry to hear you were disappointed in our company and we do take all reviews seriously for the benefit of our business and clients going forward. We have since added in some training with our showroom hosts to avoid this situation happening again, although as you nicely mentioned, they are very willing to help all visitors to our business, and they are keen to learn more to improve in this area. We also apologize that any of your time was wasted in this situation.
The reason we do not do parts of a kitchen or bathroom renovation is something I wanted to explain so you understand why we do what we do. We do not want it to be seen as a lack of interest in your project, but rather a specialized or niche market that we have achieved over almost 20 years in business. We also stay within our local area (of which you are) as we find there is more than enough renovation work to avoid us travelling longer distances to jobs.
We are required by Law to comply with the Building code as registered building practitioners in relation to all aspects, including, not contract splitting, waterproofing, contracts law, and legal compliances along with many others.
We give our clients the exceptional results they are paying us for by using all of our own people which guarantees three things.
1. We know the job will be done when we require on schedule to avoid clients being without these very important rooms for any longer than necessary.
2. We know the job will be done right, up to building code, as well as our standard.
3. Our clients know that they have one person to call if there are any variations, questions or concerns through the project, not getting the run around. (e.g. One trade blaming the other with none accepting responsibility etc)
So again, we apologize our company is not suited to do what you require as well as the time wasted, and we wish you every success with your job going forward.
If anyone needs a COMPLETE Kitchen or bathroom renovated and understands the benefits of using a registered builder that manages the entire project we are more than happy to help.