Our new house finished being built a few months ago and we are very disappointed in our choice of Karndean loose lay flooring. The markings on the boards look like a flaw and they just don’t clean properly. We had a rep out and said that a lot of similar issues raised with previous customers. Took some photos of boards and said she’d get back to me, heard nothing. I called and was told to go to the store where I purchased them. I am not the only one read the reviews of Facebook and product review. A lot of ‘fake’ positive reviews from staff members and their resellers.