Still ask them to come back and clean it all properly. Its a shame that so much money gets spent on tiles and the tiler to have a job done that is below par.

I always find if I have a complaint it is best to send a formally worded letter or email explaining the problem and what I would like done to remedy it, an attached photo or two of the problem doesn't hurt either. Something in writing does seem to make businesses take notice as it is proof you have contacted them. I would perhaps also mention that you will not hesitate to let friends and acquaintances know via Facebook,websites, etc, know that they are providing a poor service.(though this should be a last resort if they still refuse to remedy the problem). One other thought is to contact the woman who wrote the Spotless book, she may have a website, she normally has a solution to everything. Good luck.

uc

Meant to say, the book Spotless is written by Shannon Lush.

Disgraceful!! Insist they come back and finish the job properly or take the matter to Fair Trading.

Putting aside getting the tiler to sort it (n.b. I had a similar situation, but with the tile supplier, who would probably have been more helpful if I'd given him a chance but I'm prone to just wanting to get the problem fixed even if I have to do it :) )...

We had a batch of tiles which had a very flat wax drop in each corner. The wax drop was like a separator between tiles to protect them from scratching each other, which should have been fully cleaned off before delivery. Mine just hadn't been removed properly, leaving this obvious (in the light) flat spot in each corner. These marked tiles covered the entire open kitchen/dining/living room, and half the rest of the house. I spent several days shuffling on my butt, and a lot of hard rubbing with a plastic scourer-sponge and Diggers Wax & Grease Remover (available at Bunnings, and maybe Masters and Mitre10).

I wonder if this is wax on yours, (the haze) now spread out during the cleaning process? If so, well, my method above will break your back, as you may already know, even if it was effective (I tested somewhere inconspicuous first - if you want to try my method, do this!). But the suggested alternative was to hire a hard floor steam cleaner (I'd test this somewhere inconspicuous too if you do it), which made sense with wax and probably would have saved a lot of time and paracetamol.

I'm not sure about the glue spots though.

get a new tradesman to repair the work and next time get the best tradesman not the cheapest.......don't get the guys back as they will continue to mess up the job as that's all they can ever do.....ask the place where you bought the tiles for who they recommend