Hi Erica, We are exclusive suppliers of Porcelanosa Grupo product - the material you are talking about sounds much like the Porcelanosa PAR-KER Range: Timber look porcelain tiles. I will attach some images for your reference - if you would like to see the tiles in person, we have showrooms in Sydney, Melbourne and Newcastle. A flooring more durable than timber, with less maintenance, and from Australia's first and only Green Certified tile supplier. Hope this helps, Earp Bros - Innovative Tile Solutions Website: www.earp.com.au

Laura, white doesn't get any dirtier than any other colour, it is just you see it, just like dark colours show dust and fluff. If you get a good steam mop, it is easy to keep them clean. I always enjoy going into a home with white floors and surfaces because you can instantly see how clean it is. It is also the same reason carpets get a build up of muck in them, because people don't always see the dirt and dust so don't bother vacuuming. My carpets are very well vacuumed regularly and my old carpet of 45 years had nothing underneath it at all when it was replaced.

Hi there. Same as above,. We laid our own flooring from Masters. You need 1cm around all edges against the walls. One important thing to do when you purchase the boards and bring them home is to leave them in the room you are going to lay them in and stack them like jenga bricks so they dont bow as they are exposed to the humidity and temperature of that room. Also if you have a large window they need to be laid adjacent from the window. It does need a thin underlay as per above its maybe 1-2mm thick plastic or foam with shiny back. consider what is uunderneath the floor.is there a bathroom below and moisture coming up through floorboards? Was it a concrete floor that still had glue patch or uneven surface as floors are meant to be leveled before laying. Did you remove the skirting boards before laying? Perhaps when they were put back they were too close to the boards and the pressure stops ability to expand, presuming expansion room was left. Good luck.

Hi Rachael and rhjaai Regarding batch numbers................I have not heard that one before, wondering who advised you of that, and which product. Quickstep, Godfrey Hirst, and other quality manufacturers do not have batches, as such, that require matching. You can replace a plank with another batch and it will make no difference. Rachael, I agree you have perfectly matched the floor with cabinet sample, and will look great, but if you haven't already purchased, I'd recommend you look at http://www.karndean.com/en-nz/floors/easy-fit-ranges/karndean-looselay These vinyl planks are amazing and are quickly becoming a best seller here in NZ, soft underfoot, easy to keep clean, R10 slip rating ( R11 is required behind bars/clubs etc, so very high), lifetime residential warranty, and look great.