I love it, and are considering this myself which is why I can offer an insight to installation. Yours is luckily freestanding, however I would install this central to the long part of your L and enclose it within cabinetry, actually yours is Likely to just be faced with fake doors and no carcass behind, still a place to utilize storing buckets or baskets, even laundry powder, just not a standard cupboard. I would then actually install a stone benchtop making this technically undermount trough. You would still have the practical size and aesthetic impact this concrete relic has to contribute. Only, with the bench top area to make it a useable space.

There certainly can be legitimate functional reasons/purpose for basins to be required set appropriately in relation to the wall to suit the selected wall spout setup, and having experience with similar details the spout length chosen can determine the basin position and does need to be a certain length to work properly. Sometimes this requires adjustment of basin size and bench depth. In this case something's clearly happened.....without understanding the company's particular processes my guess is that the bench depth larger than what it should be. It's your home/investment, you have to live with it long term. IMO what differentiates (great from ordinary) builders is their capacity to resolve issues and shoulder responsibility when something like this occurs. Believe me they (should) have enough fat built in the profit margins to resolve these types of issues. The good news is you actually have a physical example you can refer to in the company's display home. If required go and measure it and compare it to yours to be 100% sure - in custom/boutique situations clients don't have that luxury/back-up check. Try not to play or get drawn into a "blame" game, or accept lame excuses (which the industry is expert in ;) ), it doesn't matter exactly how it went wrong, the main thing is you want to get it right/resolved. Stick to your guns ;)

Hi, so sorry... new to this website and cannot figure out how to make a new comment (not tied in with anyone else's post) so that Two's Company renovations sees it! 20 mins searching still hasn't helped figure it out! Am trying to reach them but their phone number doesn't work. Does anyone know if they're still in business? Tried to send a message but the website said I'd reached my maximum of messages... but I've only ever sent one to another company. Very confusing. And no helpline for Houzz. Most strange!!! If anyone can help point me in the right direction it would be most appreciated! Thanks, Rachel 0406 968 782.

One thing to watch out for with top mounted basin bowls is what your wall covering/splashback is behind it. If you are doing a mirror or tiles down to the vanity, have them installed before the bowl, otherwise sealing the mirror/tiles with silicone after is really difficult and you risk getting a poor seal where it is most critical.